Student Services


UTEP CONNECT LIBRARY RESOURCES from UTEP Technology Support on Vimeo.

If you are working from home or from your favorite coffee shop, you can still easily access the digital research you need to complete your project. The UTEP Library offers many resources as well as assistance by email, chat or phone.

For your convenience, we have gathered all the resources specific to online students in one place. Visit the Library’s page for Distance Users to get started. You can use the various links to learn how to locate and use library resources like journal articles and ebooks from any computer. Our library staff is also available to assist you with special requests or any questions you may have about available services.

Email:| Chat via text: 915-249-3383 (during reference hours) | Call: 915-747-5643 or 915-747-5638

Writing Center

If you find yourself in need of assistance with a writing project, we can help you. UTEP Connect students have access to free online tutoring by appointment. The University Writing Center can help with any writing project, large or small, for your classes. When you make an appointment with a tutor at the UWC, you’ll have an hour to ask questions and review your writing project. Online consultations are available Monday, Wednesday, and Friday from 10 a.m. to 10 p.m. by appointment only.

Tech Support

We want your learning experience to be smooth which is why we provide technology assistance when you need it.

The UTEP Help Desk website provides a number of resources for your UTEP account, email, Blackboard and more. For assistance, you can contact the UTEP Help Desk by email, chat or phone. Email: Chat:


Whether they are in-print or online, getting your textbooks is easy. Because UTEP Connect courses are in 7-week terms, you’ll want to order your textbooks as soon as you can. The UTEP Bookstore is happy to assist you with your textbook orders.

Once you register for your class, you can visit the UTEP Bookstore  website to identify the books you need. On the homepage, look for “Books” in the top left-hand corner. Click on “Textbooks and Course Materials.” Select your course, view your books, and add them to your cart. You may order as a guest or create an eFollett account to save your information and make ordering quicker next term.

If you are in the UTEP area, you can pick up your books at the UTEP Bookstore with no shipping costs. If you are out of the area, you can have your books shipped to your home or business with shipping fees attached.


UTEP’s Center for Accommodations and Support Services (CASS) will assist any UTEP Connect student who requires a class accommodation. As soon as you are accepted to a UTEP Connect online degree—ideally two weeks prior to the start of the term—you should contact the CASS office to make an appointment; this can be done over the phone.

The CASS counselor will let you know what documentation is required, what accommodations will be available, and how to work best with your instructors. If you think you may be eligible for an accommodation, don’t delay. Let CASS help make your experience a positive one.

Career Services

We know your goals don’t end with a degree, so the UTEP University Career Center provides resources via their website on topics such as crafting an effective résumé, interview preparation, researching employers and applying to federal opportunities. The website offers models of effective résumés and cover letters, videos on how to research an employer and information on how to disclose a disability to a prospective employer.

Access to one-on-one assistance (e.g. online résumé reviews or mock interviews) is only available to those paying student services fees.

Services available to online students who have NOT paid student services fees include:

  • Access to the Career Center’s Planning Resources
  • Sample documents via our website
  • Career Fair(s) participation
  • Guest access to Job Mine (limited view)
  • Job sites and online career resources
  • Career-related videos via our YouTube channel

Miner Learning Center

The Miner Learning Center offers tutoring in some core classes to online students enrolled in UTEP Connect degree programs. A list of classes for which support is available plus information on making an appointment with a tutor can be found on the Miner Learning Center’s website.

Available Courses and Faculty Profiles

You can check out the courses available for you to take for the upcoming senster and also learn more about the instructor teaching the course using the links below.