University leadership is continually working on how we will return and increase operations on campus. The variety of functions and work settings on campus makes a single, prescriptive instruction unlikely to be appropriate or effective. While we will continue to monitor a variety of factors with respect to resuming campus operations, the most important ones relate to the local transmission of disease and impact on El Paso’s health care system.
Our return to campus will be guided by our mission as a comprehensive public research university that is increasing access to excellent higher education, advancing discovery of public value, and positively impacting the health, culture, education, and economy of the community we serve.
CARES Act Emergency Assistance Grants
- Paying rent or utility bills due to the loss of income.
- Purchasing technology like a computer, laptop or Wi-Fi hotspot in order to complete online courses.
- Purchasing food or groceries.
- Paying unexpected medical bills.
- Paying for childcare-related expenses.
Funding provided by the CARES Act is limited. The opportunity for CARES grants will be over once funding is depleted. However, students should contact their Student Financial Services Adviser in the Office of Student Financial Aid to determine if they may qualify for other types of funding.
We intend to process awards within 48 hours of receiving a completed application. The timing of the receipt of grant disbursements will depend on whether a student has direct deposit or requires a check to be mailed.
Students who have signed up for direct deposit will receive their funding much quicker than those who have not. Those who do not have direct deposit will be issued a paper check, which will be mailed to the student’s address as listed in Goldmine. We highly encourage students to sign-up for direct deposit in order to access funding as soon as possible. Simply log in to my.utep.edu with your UTEP username and password, click on the Finances link, and follow the instructions under the “Direct Deposit” box.
Grants will be provided directly to students for expenses related to COVID-19.
Funding available through the CARES Act is currently limited to students who have completed a Free Application for Federal Student Aid (FAFSA) and received financial aid from UTEP. Students who have not completed a FAFSA are encouraged to do so to determine eligibility for additional funding that may become available. We encourage you to visit utep.edu/utepcares/apply to learn more about the application process. Funding is limited, so you are encouraged to go online and apply quickly.
Students who are not eligible for CARES Act funds have opportunities for emergency assistance through a fund created by generous UTEP donors. The Paydirt Emergency Loan Program and UTEP’s Food Pantry are also available. Information on how to access these options is available at utep.edu/utepcares.
The information on the application, which includes a student certification statement, is the only current requirement. However, future federal regulations may require UTEP to request additional documentation from students to support their eligibility for this grant assistance. Please save all supporting documentation, including, but not limited to: letter of unemployment/furlough, unemployment benefits, medical expense bills, as well as housing and utility bills that occurred during the coronavirus pandemic.
The amount is based on an equitable calculation designed to widely distribute emergency funds to students with the greatest need.
Please contact the University’s Office of Student Financial Aid at 915-747-5204 or firstname.lastname@example.org. The advisers there should be able to review your eligibility and offer you options.
Remote Teaching and Learning
Gov. Greg Abbott just announced that all schools, including higher education institutions, will be closed for the remainder of the 2019-20 school year. How do you anticipate this to impact remote work of staff and faculty members? Does that mean we'll continue to work from home until September or does it mean that only students will be off campus until then?
Faculty, staff and students will need to keep up with their responsibilities off campus until further notice. Stay in touch with your supervisor to fulfill your job requirements. If you run out of work options, staff members are encouraged to seek online professional development opportunities through UTEP’s Office of Human Resources website. The President has assembled a Recovery Plan Task Force that will develop and provide recommendations to UTEP’s senior leadership team on actions, timelines, resources needed, and policies and procedures related to the campus reopening. They will address course delivery methods, facilities that will remain closed or partially open, human resources policies, training, health monitoring protocols, and other matters that, in the view of the group, need to be addressed. The University continues to monitor the situation and will announce its reopening plans to bring students and employees back to campus when the situation becomes safer.
The plan is for most UTEP employees to work from home through the end of the summer, but that timeline will depend on data-driven decisions by UTEP administration and guidance from El Paso’s health and elected officials.
The University will offer Summer I and Summer II courses in an online format.
The University continues to offer extensive training for faculty to transition their courses to distance or hybrid format. A list of available resources and scheduled training sessions is here. Beth Brunk-Chavez, Ph.D., dean of UTEP’s Extended University, offers some additional tips here.
We understand that online learning may be new to many of our students. The University’s Technology Support and Center for Instructional Design offers different tutorials to familiarize students with all things Blackboard to include “Netiquette,” or how one should behave in this online setting. Students who need additional help with Blackboard should contact the UTEP Help Desk.
Students may qualify for additional funding, including support for technology and computers, to assist in their transition to online instruction through the Office of Student Financial Aid. For more information, email email@example.com or call 915-747-5204. You can also contact your financial aid adviser.
Individual faculty members will decide how to conduct their online classes. They will contact their students to let them know more about what is to come. Check your UTEP email account regularly!
The Center for Instructional Design has offered its Teaching Online Academy to all instructors through June 2020 to prepare them for summer courses. Faculty and graduate students may register HERE.
Advice, feedback and encouragement from faculty ambassadors and instructional designers is available anytime through the Remote Teaching Blackboard Community. On-demand help is available Monday-Friday from 8 a.m. to noon and again from 1 p.m. to 5 p.m. Log in to Blackboard, click on Organizations, then click on UTEP Remote Teaching to receive step-by-step instruction.
The best thing graduate students can do during the spring 2020 semester after taking care of themselves is to continue with their classes and related activities to the best of their abilities if they adhere to the local and University guidelines concerning COVID-19. This might be a good time to use remote library research for ongoing projects. At the same time, grad students should consider how to use technology within research and writing communities.
UTEP officials ask that you remain flexible, considerate, and keep an open mind. To the extent that you can, work with faculty and your classmates to help the University through this situation as well as to achieve our overarching goals. For grad students who are TAs (teaching assistants), communicate with your supervisor(s) and help them as they work to translate their courses into an online format.
Having said that, University leaders also encourage students to make social connections with their peers. These friendly checks could lead to ideas or questions that you could tackle together, or with the help of faculty or Graduate School administrators. These kinds of connections are important to student health and the health of the University. In this way, we take care of ourselves, each other and advance our intellectual work. We can balance newfound constraints with opportunities for creative possibilities.
In an effort to make accessing Banner easier and more efficient, Banner is now available from off campus without VPN.
The University will utilize electronic signatures. The easiest way is to route an email through all committee members that clearly indicates the date of your defense. Each committee member should clearly indicate their approval for both the defense and the document. Once this email chain is complete and has all the required information, you can forward it to firstname.lastname@example.org. You do not need to attach the document’s signature page.
You may also send the traditional scanned defense forms, or PDFs with electronic signatures – signature images – as attachments to email@example.com. Please make sure that all scanned documents are legible.
Since syllabi (including mandatory synchronous course activity) are usually not finalized until a week before classes start, can faculty be given the option of retaining and listing their fall course meeting hours, along with the course description currently available on the Goldmine registration site? This will help students as they plan the rest of their academic and extracurricular or co-curricular schedules.
The schedule is in flux as University officials try to structure everything properly, but faculty members should be able to list the course meeting hours soon and are encouraged to do so.
The UTEP Recovery Plan Task Force continues to assess how the University will resume campus operations safely. More courses are expected to follow a hybrid format that involves a combination of face-to-face and online instruction. When a plan has been finalized for the fall semester, campus officials will share that information with students. For the latest updates, visit utep.edu/coronavirus. (Social media, EP Times)
No, the University decided to waive the distance learning fee for the summer 2020 sessions.
In-person or hybrid instruction was selected for some courses due to accreditation requirements for professional programs or due to the need for using specific space or equipment that is critical to the learning outcomes of the course. For other courses, instructors selected the mode that they felt was most appropriate to meet their learning objectives and protect health. However, all faculty will be prepared to shift to remote instruction, should the risk level warrant that.
If you are in a vulnerable population, caring for someone who is in a vulnerable population, or otherwise feel that you cannot attend safely, please reach out to your instructor to determine what remote accommodations can be made.
In almost all cases, you should be able to find a remote section. With the exception of professional programs that must meet strict accreditation and licensure requirements, some form of remote option should be possible. All instructors are aware that they need to have a contingency plan in place to serve students who may be self-isolating, students who are in vulnerable populations or caring for those who are, or students who cannot come to campus for other reasons. Please contact your instructor to determine how these issues will be handled in your course. In some cases, recording of lectures and class materials will be routine. In others, course materials will be posted and available through the Blackboard course shell. Certain courses will have synchronous online interaction options that may take the place of in-person interactions. Please check with your instructor.
If a team project is assigned, is it understood that these must be facilitated in a way that allows for participation by students electronically for those off campus as well as safe physical distancing for those students choosing to meet face to face?
Many team projects can be completed online. Faculty have been encouraged to learn about Blackboard tools that can facilitate this. Students should be provided with the opportunity to participate online without penalty. Students are advised to speak with their faculty as soon as possible to make arrangements if needed.
Students who are ill should stay home. If they are unable to attend class — either in-person or online — for health reasons, they should be granted a reasonable extension on the work. If the student falls too far behind, faculty should encourage the student to request an “Incomplete” and submit the missing work as soon as possible. If a student needs access to a Blackboard shell after the course has ended, the faculty member can request access from the Technology Support Help Desk by providing the student’s name and ID number along with the length of time access should be granted.
Faculty will be encouraged to hold virtual office hours. If a course is conducted face to face, faculty will determine what portion of office hours are feasible in that particular situation. Some faculty offices will not accommodate distancing requirements, so other arrangements may need to be made. Those arrangements should be clearly stated in the course syllabus.
Lectures that are delivered via Blackboard Collaborate should be recorded, captioned, and then made available through Blackboard. Lectures in some hybrid “hyflex” courses will also be routinely recorded. Those face-to-face courses that do not routinely record will have alternative course delivery available for students via the learning management system.
Students should consult with their professors about the nature of their exams. Most exams will be delivered through Blackboard, while others will require proctoring software. In some specific courses, exams will take place on campus at a proctored testing center, where social distancing and enhanced cleaning will be practiced. More information will be available about the delivery of exams prior to the beginning of the semester.
At this time, we do not anticipate implementing the temporary grading and drop policy that was in place for the spring of 2020.
In most cases, in-person courses were moved to larger classrooms to accommodate social distancing requirements. In others, the course has been altered to bring only subsets of students together in the classroom, to assure distancing.
Unlike the jump to remote learning in the spring semester, instructors of fall online courses have had the time and support to fully develop and implement quality online courses, and we do not anticipate that courses planned for online will shift to on-campus.
New capacities were determined for every classroom, based upon the 6-foot distancing guidelines, as well as circulation of students before and after class periods. No in-person course will exceed 50 students meeting on campus at the same time, even in the largest auditorium spaces on campus. Courses have been moved to appropriate classrooms to meet the distancing requirements.
The course schedule was designed in such a way as to decrease campus density. We expect fewer than 800 students to be on campus taking a class at any one time, versus about 7,000 during a typical fall semester.
If you need to use campus resources such as a computer lab or the library, the campus will be open for that purpose. While many campus resources will be available remotely, some activities, such as computer labs and computer maintenance, will still be available on campus for all students to use. Availability of these resources will vary, depending on the current response level. Please check in advance whether the service you want is currently available on campus.
Department chairs and program directors consulted with faculty and deans to provide the initial scheduling plan for their academic programs. These plans were refined using student survey data, faculty survey data, and input from the Recovery Task Force regarding health and safety. Enrollment Services used an algorithm to allocate classroom spaces in such a way as to reduce campus density across days and times, assuring safety protocols could remain in place.
You are encouraged to discuss any course issues directly with your instructor, whenever possible. If your concerns are not addressed by the professor, you may reach out to the chair of your department or associate dean of your college.
Seventy-five percent of course options for fall 2020 are available online/remote.
Several units on campus — the Center for Instructional Design (CID), Tech Support, the Center for Faculty Leadership and Development, and the Provost’s Office –- provide numerous resources for faculty who are transitioning their classes to online delivery. The university also used some of our federal funds to hire instructional designers and faculty over the summer to design some of our most popular courses specifically for remote learning. Faculty are encouraged to visit the Support for Online Learning (SOL) on the Campus Edge website, as well as the CID and Tech Support websites for workshops, webinars, resources, and individual assistance.
The number of students who will be in the classroom at any one time will be determined by the social-distance capacity of that classroom. All courses with an in-person component were moved to appropriately sized classrooms for the mode and capacity that the instructor selected.
The schedule will provide you with information as to how your course will work generally. For example, it will indicate what days and times you may be expected to attend class on campus. Instructors teaching synchronous online classes (everyone attending at the same time online) have noted that in the schedule. Courses marked as asynchronous permit students to work at their own pace, often with weekly deadlines.
Contact your instructor if you have questions about a specific course format.
You will be expected to meet the same learning objectives, regardless of the mode of the course. Online courses can often feel like more work, as you are experiencing both the “in-class” and “out-of-class" aspects of the course in the same space, at home.
Yes. Chairs and directors consulted with faculty to determine preferred course mode and have worked with faculty to meet their needs whenever possible while also meeting the needs of students.
Unless you are in a professional program with strict accreditation or licensure requirements, you should have access to an online or remote option for your courses.
Yes. While the basic course structure has been set, faculty know that, depending on the public health situation, they may have to adjust course delivery.
Faculty should discuss course delivery options with their chair. If a disagreement cannot be resolved, faculty should contact their dean’s office for additional guidance.
We are unable to offer qualifying exams (all content areas and PPR) at this time due to COVID-19, so as an alternative, students who have not yet taken the qualifying exam should take the free 240Tutoring diagnostic test(s) for their certification area. The results of this test must be obtained prior to attending a virtual Test Preparation Workshop. Please contact Haley Richardson (firstname.lastname@example.org) for more information.
The University’s Student Assessment & Testing Center remains open. Please contact the center at 915-747-5009 or email@example.com to schedule your test.
Student, Faculty and Staff Services
The deadlines to request refunds have passed for the parking permits and unused meal plans. All housing refunds should have been issued. If a student has a housing question, they can contact firstname.lastname@example.org.
Students who purchase a 2020-2021 parking permit have the option of returning it for a full refund before Aug. 31, 2020. For more information, contact Parking@utep.edu or 915-747-5724.
The University Heights YWCA Early Learning Academy is closed until further notice. UTEP officials suggest the academy’s clients use the childcare services at the YWCA Joyce Whitfield Jaynes Branch at 1600 Brown St., located about 1.2 miles from campus. University leaders continue to work on a childcare plan for the fall 2020 semester.
All UTEP food venues are closed until further notice. Sodexo officials continue to work with University leaders to create a campus food service plan for the fall 2020 semester.
No, because of the University’s parking software limitations.
Yes, the University Writing Center continues to assist students in an online format during the summer sessions. Hours are 10 a.m. to 4 p.m. weekdays. Visit utep.edu/uwc to see the available services. Staff should respond to inquiries within three business days.
Due to the City of El Paso’s 'Stay Home - Work Safe' emergency directive, access to the Campbell Building is limited to essential employees.
For the safety of its staff, the Office of Registration & Records staff is working off campus under a directive from the City of El Paso. The office continues to process requests that are sent to email@example.com. People should expect a response to their request within one business day.
The Math Resource Center for Students (MaRCS) is providing online tutoring from 9 a.m. to 6 p.m. Monday-Thursday, and from 9 a.m. to 3 p.m. Friday. Students can send their questions via email to firstname.lastname@example.org. Students enrolled in Pre-Calculus to Calculus II can find help through Blackboard Collaborate at the following link. For Calculus III or higher, help is available at this link.
Yes, the University Writing Center continues to assist students in an online format during the summer sessions. Hours are 10 a.m. to 4 p.m. weekdays. Visit utep.edu/uwc to see the available services. Staff should respond to inquiries within three business days.
The Miner Learning Center will offer online support in a variety of subjects from 9 a.m. to 6 p.m. Monday through Thursday, 9 a.m. to 1 p.m. Friday, and noon to 5 p.m. Sunday. Students may request one-on-one help or be part of group review sessions. The center also offers online study tools. Contact the center at email@example.com.
I am an essential employee who needs to be on campus. During this situation with fewer people on campus, may I park closer to my office, or must I still park in my designated lot for the rest of the semester?
The Office of Parking and Transportation Services has suspended the campus parking regulations for the rest of the summer because of the current COVID-19 situation. However, the University asks employees to display their current parking permit and to respect the ADA parking spaces, yellow (loading) zones, fire (red) zones and reserved (numbered) parking spaces
Is there a way for students who might not have computers or devices to connect to Blackboard at home to “check out” or borrow devices from campus? If these programs are available, are they income-driven or open to everyone?
Students can contact the Technology Support Center to request tools for distance learning such as hotspots and laptops. These items are available to any student.
The Collaborative Learning Center on the second floor of the University Library is open ONLY to UTEP students, faculty and staff from 9 a.m. to 6 p.m. Monday through Saturday through Aug. 4, 2020. The library is closed Sundays. University leaders will reopen additional computer labs as the campus enters a low-density phase. The labs will follow social distancing guidelines and have disinfecting wipes available.
Many course materials, such as digital textbooks, can be purchased and then accessed inside Blackboard. Other materials can be ordered online and delivered to your address.
Advising and student services will continue to be delivered virtually, but the Academic Advising Center will be open to accommodate limited in-person student services, when necessary. In-person visitors will be required to schedule appointments to ensure compliance with small group gatherings and to maintain social distancing guidelines.
The shift to remote advising in March was unexpected. Advisers have used the time this summer and experience in the spring to develop and implement quality virtual advising and student services. Advisers will meet regularly with students and be available as needed. If you are unable to reach your advisers, you may also contact the Student Success Helpdesk at firstname.lastname@example.org.
The Miner Learning Center (MLC) will continue to deliver tutoring services remotely. All learning support services will remain online for fall. Individual tutoring and PASS group review sessions will use Zoom as the primary platform for learning support delivery. Students will continue to use the MLC website to schedule tutoring appointments.
A decision about whether the Miner Metro shuttles will run during the fall semester will be made in the coming weeks. Due to a much lower density of people on campus and a reduced need for parking in the remote lots, the need for the Miner Metro shuttle service may be drastically diminished and may not support the cost to operate it.
More than 75% of fall 2020 classes will be offered online. Please contact your adviser for help identifying online classes that fulfill your degree requirements.
The plan is for the YWCA University Heights Early Learning Academy on campus to reopen in the fall. The YWCA has centers throughout El Paso that faculty, staff and students may access.
Advising, Registration and Enrollment
Academic Advising Center
In the interest of the health and safety of everyone, and to minimize community spread, the Academic Advising Center will continue advising virtually. Students can contact their adviser to schedule a virtual or call the advising center at 915-747-5290.
College of Business Administration (COBA)
As the COVID-19 situation continues to develop, the COBA UG Advising office will make proactive decisions with our students health in mind. Therefore, we will continue to advise students for spring 2021 remotely until further notice. Please allow your adviser two business days to respond to your inquiry. You can contact us at email@example.com or at 915-747-5174 with your questions or contact your adviser directly via email. We also provide constant updates to your UTEP account, so please check your email.
College of Education
The College of Education’s (COE) Center for Student Success can assist students by phone and email. We strongly encourage our students to schedule a phone appointment to speak with Teacher Preparation advisers or personnel here.
- Center for Student Success (CSS): 915-747-5571 and CoeCss@utep.edu
- Diamond Martinez, COE program adviser (Students with last names that start with: A, E, H, J, K, L, O, Q, T, U, V, W, X): firstname.lastname@example.org
- Omar Guerrero, COE undergraduate (UG) program adviser (Students with last names that start with: B, D, F, I, N, P, R, Y, Z, Morales-MZ): email@example.com
- Cris Napoles, COE UG program adviser (Students with last names that start with: C, G, S, MA-Mora): firstname.lastname@example.org
- Lilly Romo, COE/CSS assistant director for advising: email@example.com and 915-747-5408
- Joyce Asing Cashman, Ph.D., assistant dean for the Teacher Preparation Program: firstname.lastname@example.org and 915-747-8420
College of Engineering
UNDERGRADUATE STUDENT ADVISING
Lower Division (LD) Engineering/Computer Science students need to
complete the LD Engineering Modules on Blackboard
- schedule an advising appointment with the Engineering Edge Center –email@example.com
- meet with their program adviser for a virtual one-on-one advising session
- register for classes via Goldmine
Engineering/Computer Science students already in their department need to check email for correspondence on advising or contact their department for details.
- CE and CEM majors =firstname.lastname@example.org
- CS majors =CSfrontdesk@utep.edu
- EE majors =ECEfrontdesk@utep.edu
- EL majors = Annie Kucskarrakucskar@utep.edu or Peter Golding, Ph.D., email@example.com
- ISE majors = Eric Smith, Ph.D., firstname.lastname@example.org Jose Luis Alanis Molina email@example.com
- ME majors = Iliana Solisitrevino2@utep.edu
- MME majors = Shalayna L. Smith, Ph.D., firstname.lastname@example.org Chris Bradley, Ph.D., email@example.com
College of Health Sciences (CHS)
The CHS Student Support Center advisers and staff are working remotely and are ready to help you! Please email the advisers at firstname.lastname@example.org or call our front desk workers at 915-747-7234. We are available to assist you via email or with a phone/video appointment.
CHS students who have less than 46 credits should contact the Academic Advising Center at 915-747-5290.
College of Science
Contact your departmental or program adviser:
- Chemistry – contact by email at email@example.com
- Geology – contact by email at firstname.lastname@example.org
- Environmental Science – contact by email at email@example.com
- Mathematical Sciences – contact by email at firstname.lastname@example.org
- Physics – contact by email at email@example.com
For registration information, please contact the CORE at firstname.lastname@example.org.
School of Nursing
The School of Nursing will respond to questions by phone or at email@example.com during its normal business hours: 8 a.m. to 5 p.m. Monday through Friday.
To register for an advising session, please call or text: 915-302-0330, 915-302-0381 or 915-308-3735. These sessions are done via email.
The Office of New Student Orientation will facilitate orientation programs online until further notice. Virtual programming will happen on the same day of your scheduled in-person program. Students are encouraged to check their emails regularly for detailed information on their upcoming orientation. We encourage you to contact us via email at firstname.lastname@example.org.
The best advice for students in your situation is to contact Student Business Services at email@example.com. The office is closed due to the "Stay Home, Work Safe" directive, but staff is working remotely, and an SBS staff member will contact you to discuss options. We understand that this is a challenging time but appreciate you and others like you who continue to make education their priority.
With the exception of specific accredited programs that must meet in person, there will be accommodations for students who need online options. Faculty will have contingency plans for any students who are self-isolating, are in vulnerable groups, are caring for someone in a vulnerable group, or who otherwise do not feel they can safely attend.
Goldmine scheduling is open and you may make adjustments to your schedule through the usual process. If you have questions or need help identifying course options in your preferred delivery method, please contact your adviser. You may also contact the Student Success Helpdesk at firstname.lastname@example.org.
In some cases, course capacities have changed with change in course delivery method. Please check Goldmine to determine if there are open seats in the courses you prefer.
How will the University help me if I register for multiple online courses, which do not list the times of mandatory course activities, and later find out that the professors schedule these activities at the same time?
Enrollment Services has maintained the course days and times for all online courses that have requested mandatory synchronous meetings. If your course is listed as online, but has times and days, then you will need to be available for remote meetings at those times. These times should match the originally scheduled course times. If your course is listed as online, but does not have meeting days or times, then it will be delivered asynchronously. For those asynchronous courses, instructors may hold some office hours or optional sessions in a synchronous fashion, but these will not be required.
Some courses may have sections offered online and sections offered in-person, so you may review Goldmine to determine if that is likely for your course. In most cases, however, all sections of a course will be offered in a similar mode. All instructors are building contingency plans to accommodate students who must self-isolate or are in vulnerable populations.
The University has created hybrid course options for its more than 1,400 international students affected by the Department of Homeland Security’s (DHS) decision in early July to modify the regulations related to online courses permitted by the Student Exchange and Visitor Program. UTEP will work with these students to ensure their course schedules meet the federal requirements for their F-1 visas.
The University’s Office of International Programs also offers the following support to students:
- Regular updates with guidance how to respond
- Tracking and updating immigration documents, as needed
- Providing letters of support for students returning to the U.S.
- Tracking and reporting of port-of-entry obstacles experienced by students
- Updates to U.S. Customs and Border Protection leadership provided by UTEP’s Chief of Police
- Notification of support funds aimed at international students from international and national organizations
- International Student Advocacy with DHS
- And more
Tuition, Fees, Refunds and Finances
I understand that UTEP was awarded over $24 million dollars in COVID-19 relief funds under the CARES Act, of which over $12 million is supposed to be distributed directly to students. How has the University decided to distribute these funds?
University officials announced their plan on May 8, 2020, to support eligible students. The plan, which was approved by The University of Texas System, benefits students who meet certain criteria to include having completed their FAFSA application. Students can click here to learn more about the application process. As of June 3, UTEP distributed $5,866,708 of its allotted $12,413,799. Those funds were given to 8,571 of the eligible 14,168 students. Students are supposed to use the money to help with unexpected expenses tied to the coronavirus pandemic such as technology for online education or to help make up for lost income to pay for rent, utility bills, groceries and child care.
The Veterans Administration is aware of the situation and stated that all stipends would continue with no changes.
No, the University will waive the distance learning fee for the summer 2020 sessions.
All late fees will be waived until further notice.
Our financial aid staff can be reached at email@example.com. Please give our staff up to 48 hours to get back to you. They're still experiencing a high volume of questions, but they want to be able to provide the individual attention our students deserve.
No. UTEP announced on March 18 that the Student Recreation Center would close for the remainder of the spring semester because of the coronavirus pandemic. Students voted in 2006 to pay the recreation fee to cover the cost of bonds to build the Student Recreation Center. The fee is $70 per semester. Even if you never use the Rec Center, you are charged the fee. If UTEP were to refund the recreation fee, we would need to take the money from somewhere else that matters to students in order to pay off the bonds.
First, please understand that the grace period has been extended to account for the remote process of returning rented books. Second, this link should help you learn how to return a book. Please send additional questions to firstname.lastname@example.org. Due to the high volume of inquiries, response times may be delayed but they will be addressed in the order they are received.
If you registered for a face-to-face course that UTEP changed to online, we will not charge you the distance learning fee that our UTEP Connect online students are charged. For specific questions about your tuition and fees, please contact Student Business Services at email@example.com.
No, there will not be a tuition discount.