FAQ's
2. Click ‘Financial Aid’
3. Click ‘My Award Information’
4. Click ‘Award by Aid Year’
a. Select the Aid Year
5. Click ‘Accept Award Offer’ tab which is the last tab on right
a. Accept/Decline
What is my financial aid status?
b. A loan may have been accepted for the semester, instead of the year. For example, a student who wants to borrow $500/semester should accept $1000 total. If only $500 is accepted, the student will receive $250 for fall and $250 for spring.
c. A student whose FAFSA information changed from the previous years, may see a decrease in their financial aid.
d. The rules for a financial aid award may have changed and the amount of the award was decreased.
I want more/less loans, but I can't change it on Goldmine. What should I do?
Do I have to go drop off my documents?
- All forms available online can be submitted:
- In Person: Mike Loya Academic Services Building in Room 204
- By Fax: 915-747-5631
- By E-Mail: studentfinancialaid@utep.edu
- Students are encouraged to follow up 5-7 business days after submitting their documents. There may be errors, clarifications, or additional documents needed after documents are reviewed.
I want to go to EPCC too, can I still get my financial aid?
- A student cannot receive grants at both schools for one semester.
- A student interested in attending both UTEP and EPCC is encouraged to review the Consortium Agreement Form "Consortium Agreement" (CA) form and, if eligible, submit the completed form to UTEP’S Office of Student Financial Aid. The CA allows students to receive financial aid for enrollment at both UTEP and EPCC.
I'm not enrolled full-time. Will I get less money?
I failed a class. Will I lose my financial aid?
- A cumulative GPA of 2.0 or below for undergraduate students (3.0 for graduate)
- A completion rate of attempted credits/hours less than 67%
- Having attempted more than 150% of the credits/hours required for degree completion
I have an "Exit" hold. What is this? Can it be removed?
- Direct Loan Borrowers: An "Exit Counseling" is an online tutorial, used as a reminder of a student borrower’s rights and responsibilities when they are preparing to repay their student loans. The hold can be removed once the student completes the online tutorial at studentloans.gov. An exit is required for student loan borrowers if they:
- Are graduating
- Did not enroll for a semester
- Enrolled less than half time for a semester
- Enrolled half time or more then later dropped to less than half time for a semester
- TEACH Grant Recipients: An "Exit Counseling" is an online tutorial, used as a reminder of a student’s rights and responsibilities when they are preparing to fulfill the terms of their "Agreement to Serve Contract." The hold can be removed once the student completes the online tutorial at NSLDS.gov. An exit is required for TEACH Grant recipients if they:
- Are graduating
- Did not enroll for a semester
- Enrolled half time or more then later dropped to less than half time for a semester
If I can't get financial aid, can I still get a loan?
What is Satisfactory Academic Progress (SAP)?
When will my Financial Aid be applied?
What if I was awarded Financial Aid after the semester started?
What if my Financial Aid is more than the amount that I owe for tuition?
Can I get Financial Aid during the summer?
Federal School Code: 003661