Document/Box Retrieval Guidelines
Forward all requests for document pick up or retrieval to Records Management at firstname.lastname@example.org
If an inactive document and/or box is requested by a department from storage, they must contact Records Management via e-mail (email@example.com) no phone calls accepted. Records Management will conduct a search, retrieval and delivery to the department. PLEASE NOTE: The storage facility is off-site and away from main campus.
- Retrievals Requested: Monday thru Friday before 11:00am will be delivered same day delivery by 4:30pm.
- Retrievals Requested: Monday thru Friday after 11:00am will be delivered on the next business day by 4:30pm.
Emergency Retrieval Request
If the emergency retrieval constitutes a “legal issue” and/or an “audit issue” an approval from the supervisor or department head will be required in the request. The retrieval will be delivered same day
When a document or box is no longer needed the department must contact Records Management for pick up. Please follow the retrieval schedule above.
Please DO NOT return your document or box thru campus mail.
THANK YOU FOR YOUR DUE DILIGENCE.