Existing campus mediation services are quite diverse, addressing a broad range of conflicts. Cases handled include student versus student disputes, organizational disputes, disputes between members of the university and the local community, employee conflicts, disability-related disputes, claims of sexual harassment or assault, conflicts over racial intolerance or cultural diversity, student versus staff disputes, faculty conflicts and intra- or inter-departmental disputes, campus construction projects conflicts, and student protests and occupations of campus buildings.

Campus Mediation is free ,confidential and impartial, an alternative to other disciplinary actions in many instances ,an equitable, fair process that works toward a win-win solution, and a service with flexible hours and an intent to meet students' needs.

The primary goal of the IPCS is to provide a framework for managing conflicts and disputes. Mediation Program Design is a strategic organizational approach for the design and implementation of effective communication approaches to organizational problems.