The UTEP Student Health and Wellness Center (SHWC) is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).        

AAAHC accredited organizations demonstrate high-quality care in an environment that promotes patient safety. Status as an accredited organization means SHWC has met nationally recognized standards for the provision of quality health care set by AAAHC. More than 6,100 ambulatory health care organizations across the United States are currently accredited by AAAHC.

SHWC Accreditation Notice 2023

Learn more: www.aaahc.org/

Call the Student Health and Wellness Center (SHWC) at (915) 747-5624 to make an appointment.

COMMITMENT TO APPOINTMENT POLICY

The SHWC aims to provide efficient and effective care for all enrolled UTEP students. To meet this goal, the SHWC reserves time for each student who requests an appointment. An appointment is a bond of trust indicating the SHWC will be here to serve students and that students will be present at their scheduled time.

Students who are unable to keep their appointments should notify the SHWC by calling at least 24 hours in advance; otherwise, the student will be charged a $25 NO SHOW FEE. This fee will appear on their Goldmine account.

Students are asked to sign the Commitment to Appointment Policy form before their appointment. The form is available at this link: https://www.utep.edu/chs/shc/_Files/docs/SHWC%20NO%20SHOW%20POLICY.pdf.

The Student Health and Wellness Center (SHWC) is conveniently located on campus in Union Building East, Suite 100; 500 W. University Avenue, El Paso, Texas 79968.

Office hours are Monday – Friday 8 a.m. to 12 p.m. and 1 p.m. to 5 p.m.; closed on University scheduled holidays. Schedule may be adjusted for administrative reasons. Please note that after-hours care is not available. If you have a medical emergency, please dial 911 for assistance.

The Student Health and Wellness Center (SHWC) is not an emergency care facility. Students who are having a medical emergency should call 911.

The SHWC provides healthcare services that address the physical and mental wellbeing of students to help them be proactive about their health and develop healthy habits that will last a lifetime.

The SHWC offers immunizations, routine lab tests, flu vaccines, general checkups, physical exams, prescription refills for existing patients, STD testing (male and female), pregnancy tests, contraceptive care, nutrition and wellness education, mental health counseling, and much more. 

Students who are participating in clinical placements can fulfill all medical requirements for compliance purposes at the SHWC, including physicals.

All healthcare services are strictly confidential.

All enrolled students, regardless of their health insurance status, are eligible to receive services at the Student Health and Wellness Center (SHWC).  

Each semester, every student pays a fee as part of the University’s tuition and fees structure to access the SHWC’s services. In addition to this general fee, there is a $30.00 office visit fee. If a student has insurance, this $30 fee may be covered. Students should inquire about insurance coverage for this office visit fee at the time their appointment is made.

Services are provided on a fee-for-service basis. Students with insurance can choose to have these services billed to their insurance. Students without insurance will be responsible for payment of their healthcare services.

All enrolled students are eligible to receive services at the SHWC and will not ever be denied access to an appointment. If a student does not have the funds to pay for services at the time of a visit, fees can be deferred to the student’s Goldmine account.

In the event that diagnostic services outside of the scope of the SHWC are needed, lab test(s) will be referred to an outside lab, and the student will be billed independently by the lab for the respective diagnostic procedure(s).

Students who wish to consider purchasing health insurance should visit the below link for more information: https://www.utep.edu/human-resources/services/benefits/student-health-insurance-plan.html.

Wellness services focus on six dimensions of wellness: physical, emotional, financial, intellectual, social and environmental.

Throughout the academic year, students are provided with both digital and in-person educational resources, support, and programming aimed at addressing all aspects of wellness while fostering stronger emotional and social connections among peers.

All services at the Student Health and Wellness Center (SHWC) are strictly confidential. For information about Student Rights and Responsibilities, Student Rights to Privacy, and Family Education Rights and Privacy Act (FERPA), see linked resources below.

Family Educational Rights and Privacy Act (FERPA)

Students' Rights to Privacy

Students' Rights and Responsibilities