TECHNOLOGY SUPPORT
CONTACT US AT THE HELP DESK
UTEP LIBRARY ROOM 300
Mon-Thurs - 7:00am - 9:00pm
Friday - 7:00am - 8:00pm
Saturday - 9:00am - 2:00pm
Sunday - 12:00pm - 5:00pm
PHONE, EMAIL, OR CHAT
Representatives are available during regular
UTEP business hours for phone and chat.
915-747-4357 (HELP)
helpdesk@utep.edu
USE THIS WEBSITE
Use this Service Request Link to log a formal
request with the Help Desk.
AREAS OF EXPERTISE AND SUPPORT
SERVICE CATALOG
| ACCOUNT & EMAIL MANAGEMENT |
| ACCOUNT MANAGEMENT |
| EMAIL - FACULTY/STAFF |
| EMAIL - STUDENT |
| BLACKBOARD SERVICES |
| BLACKBOARD FOR FACULTY |
| BLACKBOARD FOR STUDENTS |
| COMMUNICATION SERVICES |
| AUDIO/VISUAL SERVICES |
| CONFERENCE CALLS |
| DIRECTORY/OPERATORS |
| PHONE SERVICES |
| SKYPE FOR BUSINESS |
| UTEP TODAY TVs |
| VIDEO SURVEILLANCE |
| VOICEMAIL |
| COMPUTING SERVICES |
| COMPUTER PRINTING LABS |
| COMPUTER PURCHASES |
| COMPUTER REPLACEMENT |
| HARDWARE |
| NETWORK & WI-FI |
| INTERNET II |
| NETWORK CONNECTIONS |
| VPN - GLOBAL PROTECT |
| WI-FI |
| ONLINE UTEP SERVICES |
| CAMPUS ANNOUNCEMENTS |
| COURSE EVALUATIONS |
| DIGITAL MEASURES |
| GOLDMINE |
| MY.UTEP INFORMATION |
| PEOPLESOFT |
| WIKI |
| PRINTING SERVICES |
| COMPUTER PRINTING LABS |
| MOBILE PRINT |
| STUDENT PRINTING |
THE TECHNOLOGY SUPPORT CENTER
UTEP LIBRARY ROOM 300
REGULAR SEMESTER HOURS
Monday - Thursday 7:00am - 9:00pm
Friday 7:00am - 8:00pm
Saturday 9:00am - 2:00pm
Sunday 12:00pm - 5:00pm
PHONE: 915-747-4357
UTEP LIBRARY 2ND FLOOR
COLLABORATIVE LEARNING CENTER
Access to over 290 Windows and Mac computers. Work on assignments, access student email, and print documents. Computers are available any time the Library is open.
WINDOWS COMPUTERS • MAC COMPUTERS • SCANNING STATION • STUDENT PRINTING • MINER BUCKS PAY STATION
UNION BUILDING EAST 204
CYBER CAFÉ COMPUTER LAB
All the software and hardware you need to work on everything from Microsoft Word and PowerPoint, to graphic editing projects using Adobe design programs.
WINDOWS COMPUTERS • MAC COMPUTERS • STUDENT PRINTING • POSTER PRINTING • EQUIPMENT CHECKOUT OPTIONS • WHEELCHAIR ACCESSIBLE TABLES
Other Helpful UTEP Links
BANNER TRAINING | FAQs | FORMS | OFFICE 365 | VPN | WEB REPORTS
To report major system outages, please contact 915-740-2001