TECHNOLOGY SUPPORT
UTEP Library Room 300
Mon-Thurs - 7:00am - 9:00pm
Friday - 7:00am - 8:00pm
Saturday - 9:00am - 2:00pm
Sunday - 12:00pm - 5:00pm
Phone, Email, or Chat
Representatives are available during regular
UTEP business hours for phone and chat.
915-747-4357 (HELP)
helpdesk@utep.edu
Use This Website
Use this Service Request Link to log a formal
request with the Help Desk.
Units of Expertise and Support
Service Catalog
| ACCOUNT & EMAIL MANAGEMENT |
| ACCOUNT MANAGEMENT |
| EMAIL - FACULTY/STAFF |
| EMAIL - STUDENT |
| BLACKBOARD SERVICES |
| BLACKBOARD FOR FACULTY |
| BLACKBOARD FOR STUDENTS |
| COMMUNICATION SERVICES |
| AUDIO/VISUAL SERVICES |
| CLOSED CAPTIONING SERVICES NEW |
| CONFERENCE CALLS |
| DIRECTORY/OPERATORS |
| PHONE SERVICES |
| SKYPE FOR BUSINESS |
| UTEP TODAY TVs |
| VIDEO SURVEILLANCE |
| VOICEMAIL |
| COMPUTING SERVICES |
| COMPUTER PRINTING LABS |
| COMPUTER PURCHASES |
| COMPUTER REPLACEMENT |
| HARDWARE |
| NETWORK & WI-FI |
| INTERNET II |
| NETWORK CONNECTIONS |
| VPN - GLOBAL PROTECT |
| WI-FI |
| ONLINE UTEP SERVICES |
| CAMPUS ANNOUNCEMENTS |
| COURSE EVALUATIONS |
| DIGITAL MEASURES |
| GOLDMINE |
| MY.UTEP INFORMATION |
| PEOPLESOFT |
| WIKI |
| PRINTING SERVICES |
| COMPUTER PRINTING LABS |
| MOBILE PRINT |
| STUDENT PRINTING |
Computer Labs We Manage
TECHNOLOGY SUPPORT CENTER
UTEP Library Room 300
THE HELP DESK • MAC WORKSTATIONS • COMPUTER CLINIC • EQUIPMENT CHECKOUT • GROUP STUDY ROOMS • POSTER PRINTING • ASSISTIVE TECH LAB • SOFTWARE WORKSHOPS
COLLABORATIVE LEARNING CENTER
UTEP Library 2nd Floor
MAC COMPUTERS • WINDOWS COMPUTERS • SCANNING STATION • STUDENT PRINTING • LAPTOP WORK AREAS • MINER BUCKS PAY STATION
CYBER CAFÉ COMPUTER LAB
Union Building East Room 204
WINDOWS COMPUTERS • MAC COMPUTERS • STUDENT PRINTING • POSTER PRINTING • EQUIPMENT CHECKOUT OPTIONS • WHEELCHAIR ACCESSIBLE TABLES
Other Helpful UTEP Links
BANNER TRAINING | FAQs | FORMS | OFFICE 365 | VPN | WEB REPORTS
To report major system outages, please contact 915-740-2001