TECHNOLOGY SUPPORT
CONTACT US AT THE HELP DESK
UTEP LIBRARY ROOM 300
Mon-Thurs - 7:00am - 9:00pm
Friday - 7:00am - 8:00pm
Saturday - 9:00am - 2:00pm
Sunday - 12:00pm - 5:00pm
PHONE, EMAIL, OR CHAT
Representatives are available during regular
UTEP business hours for phone and chat.
915-747-4357 (HELP)
helpdesk@utep.edu
USE THIS WEBSITE
Use this Service Request Link to log a formal
request with the Help Desk.
AREAS OF EXPERTISE AND SUPPORT
SUPPORT SERVICES
UTEP Desktop, computer lab, and account support.
SERVICE CATALOG
| ACCOUNT & EMAIL MANAGEMENT |
| ACCOUNT MANAGEMENT |
| EMAIL - FACULTY/STAFF |
| EMAIL - STUDENT |
| BLACKBOARD SERVICES |
| BLACKBOARD FOR FACULTY |
| BLACKBOARD FOR STUDENTS |
| COMMUNICATION SERVICES |
| AUDIO/VISUAL SERVICES |
| CONFERENCE CALLS |
| DIRECTORY/OPERATORS |
| PHONE SERVICES |
| SKYPE FOR BUSINESS |
| UTEP TODAY TVs |
| VIDEO SURVEILLANCE |
| VOICEMAIL |
| COMPUTING SERVICES |
| COMPUTER PRINTING LABS |
| COMPUTER PURCHASES |
| COMPUTER REPLACEMENT |
| HARDWARE |
| NETWORK & WI-FI |
| INTERNET II |
| NETWORK CONNECTIONS |
| VPN - GLOBAL PROTECT |
| WI-FI |
| ONLINE UTEP SERVICES |
| CAMPUS ANNOUNCEMENTS |
| COURSE EVALUATIONS |
| DIGITAL MEASURES |
| GOLDMINE |
| MY.UTEP INFORMATION |
| PEOPLESOFT |
| WIKI |
| PRINTING SERVICES |
| COMPUTER PRINTING LABS |
| MOBILE PRINT |
| STUDENT PRINTING |
THE TECHNOLOGY SUPPORT CENTER
UTEP LIBRARY ROOM 300
REGULAR SEMESTER HOURS
Monday - Thursday 7:00am - 9:00pm
Friday 7:00am - 8:00pm
Saturday 9:00am - 2:00pm
Sunday 12:00pm - 5:00pm
915-747-4357
Other Helpful UTEP Links
BANNER TRAINING | FAQs | FORMS | OFFICE 365 | VPN | WEB REPORTS
To report major system outages, please contact 915-740-2001