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TECHNOLOGY SUPPORT

Contact Us At The Help Desk

INTERSESSION HOURS: Monday - Friday 8:00am - 5:00pm
CLOSED: Saturday & Sunday
Regular hours will resume on August 26



 

UTEP Library Room 300

Mon-Thurs - 7:00am - 9:00pm 
Friday - 7:00am - 8:00pm
Saturday - 9:00am - 2:00pm
Sunday - 12:00pm - 5:00pm


                  GOOGLE MAP                      

 

Phone, Email, or Chat

Representatives are available during regular
UTEP business hours for phone and chat.
915-747-4357 (HELP)
helpdesk@utep.edu


                 CHAT WITH US                 

 

Use This Website

Use this Service Request Link to log a formal
request with the Help Desk.




  SUBMIT A SERVICE REQUEST     

 

 

Units of Expertise and Support

 


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Creative Studios

Technology solutions for teaching, learning, and research.

 

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Learning Environments

Interactive & immersive learning spaces on campus.

 

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Support Services

UTEP Desktop, computer lab, and account support.

 


Service Catalog

 

 

ACCOUNT & EMAIL MANAGEMENT
ACCOUNT MANAGEMENT
EMAIL - FACULTY/STAFF
EMAIL - STUDENT
 
BLACKBOARD SERVICES
BLACKBOARD FOR FACULTY
BLACKBOARD FOR STUDENTS
 
COMMUNICATION SERVICES
AUDIO/VISUAL SERVICES
CLOSED CAPTIONING SERVICES NEW
CONFERENCE CALLS
DIRECTORY/OPERATORS
PHONE SERVICES
SKYPE FOR BUSINESS
UTEP TODAY TVs
VIDEO SURVEILLANCE
VOICEMAIL
 
COMPUTING SERVICES
COMPUTER PRINTING LABS
COMPUTER PURCHASES
COMPUTER REPLACEMENT
HARDWARE
 
DATA/SERVER SERVICES
ADMIN DATA CENTER
DATABASE ADMIN
DATA WAREHOUSE
DOCUMENT MANAGEMENT
LISTSERV MANAGEMENT
ONEDRIVE FOR BUSINESS
REPORTING
RESEARCH & ACADEMIC DATA CENTER
SERVER PURCHASE CONSULTING
 
INSTRUCTIONAL TECHNOLOGIES
BLACKBOARD FOR FACULTY
CLASSROOM RESPONSE SYSTEM
CLASSROOM TECHNOLOGY
MY.APPS INFORMATION
ONEDRIVE FOR BUSINESS
QUESTION PRO FORMS & SURVEYS
WIRELESS PROJECTION
 
NETWORK & WI-FI
INTERNET II
NETWORK CONNECTIONS
VPN - GLOBAL PROTECT
WI-FI
ONLINE UTEP SERVICES
CAMPUS ANNOUNCEMENTS
COURSE EVALUATIONS
DIGITAL MEASURES
GOLDMINE
MY.UTEP INFORMATION
PEOPLESOFT
WIKI
 
PRINTING SERVICES
COMPUTER PRINTING LABS
MOBILE PRINT
STUDENT PRINTING
 
SECURITY SERVICES
ANTI-VIRUS/MALWARE PROTECTION
ANTI-VIRUS/SPAM ANALYSIS
COMPUTER SYSTEMS AUDITING
DATA/DIGITAL RESEARCH CLASS.
DIGITAL SIGNATURES
DUO 2-FACTOR AUTHENTICATION
EMAIL ENCRYPTION
LAPTOP ENCRYPTION
MAIL ADDRESS VALIDATION TOOL
POLICY WRITING
RISK ASSESSMENT FOR SERVERS
SECURITY INCIDENT RESPONSE
SECURITY POLICY VIOLATION
WEB APP & SCANNING REVIEW
 
SOFTWARE
ALL SOFTWARE
MY.APPS SOFTWARE INFO
MY.APPS LOGIN
QUESTION PRO FORMS & SURVEYS
 

Computer Labs We Manage

 

 

TECHNOLOGY SUPPORT CENTER

UTEP Library Room 300


The Help Desk • Mac Workstations • Computer Clinic • Equipment Checkout • Group Study Rooms • Poster Printing • Assistive Tech Lab • Software Workshops

 

  VISIT THE WEBSITE     

 

COLLABORATIVE LEARNING CENTER

UTEP Library 2nd Floor


Mac Computers with Creative Cloud • Windows Computers • Scanning Station • Student Printing • Laptop Work Areas • Miner Bucks Station

 

  VISIT THE WEBSITE     

 

CYBER CAFÉ COMPUTER LAB

Union Building East Room 204


Windows Computers • Mac Computers •  Student Printing • Poster Printing • Equipment Checkout Options • Wheelchair Accessible Tables

 

  VISIT THE WEBSITE