Academic and Classroom Labs Support

How to log into the computers in the Main Lab and Classrooms

Windows Side:

• Be a student in the College of Engineering or enroll in Computer Science Classes.
• Use your MINERS username and password to log in. (The same credentials you use for your UTEP email).

Linux and Mac Side:

• Be a student in the College of Engineering or enroll in Computer Science Classes.
• Send an email to cstech@utep.edu with the following information:
• Full Name
• Email Address (MUST be a @miners.utep.edu OR @utep.edu email address)
• Use your MINERS username and password to log in.
• Your home directory will be created within 24 hours by CS team.

How to address a locked/disabled account

If you’re getting this message, that means your MINERS account is locked or disabled due to a hold or some other reason. Computer Science does not handle MINERS accounts. To resolve the issue, you’ll need to talk with the IT Helpdesk.

You can reach IT Helpdesk in four ways:

• Online Request: http://servicedesk.utep.edu
• In-Campus Phone: (915) 747-HELP (4357)
• Out-side Campus:(915) 747-5257
• By email: helpdesk@utep.edu