Keys and Electronic Access
The Access Control Shop issues keys and resets and re-pins locks for buildings and occupants across campus. The shop also designs complete key systems for buildings and oversees key signature authority for The University’s colleges, schools and departments. The Access Control Team is here to help provide a secure environment for The University’s students, faculty, staff and their property. The shop is located at 101 W Robinson, at the South Entrance to Memorial Gym, and is open Tuesdays and Thursdays from 10AM to 2PM - to obtain a key, please submit an access request form via our Service Desk.
To access our official access policy, click here.
Submit an access request through our Service Desk. Your request will automatically route to the designated space steward, who must approve the access.
After your request is approved and processed, you will receive an email confirming the pick-up date. You have 5 business days to pick up your key. Individuals who will have keys assigned must appear in person at the Access Control Shop office between 9:00am and 2:00pm, Monday through Friday, to pick up their keys.
When picking up keys, bring along:
- Your University ID or another valid photo ID
- Your UT Employee Number
The individual with the key assigned must appear in person at the Access Control Shop. If the key is imperfect or broken, bring all pieces and your UT photo ID and we will replace it. If you do not have all the pieces, you will need to request a new key.
If your key is lost, a police report must be filed. The process for a replacement in these cases is the same as requesting a new key.