The R&I Helpdesk template was designed to streamline support request tracking for all departmental applications developed by Research & Innovation. Utilizing a helpdesk is an industry-standard approach for managing technical work orders and support requests efficiently. The Research Data Systems (RDS) team will actively monitor incoming requests and provide timely responses
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R&I Helpdesk Quick Guide
If you are not familiar with the helpdesk, please use this quick guide to help you submit a request.