Welcome to the Onboarding Center!
Welcome and congratulations on your new position with the University of Texas at El Paso! The staff in the Onboarding Center are committed to guiding and supporting you throughout the onboarding process to ensure that your transition to the UTEP family is as smooth as possible.
This website provides you with resources to prepare you to join the Miner family.
What is onboarding?
Onboarding is the process that a new hire goes through that begins with accepting the offer, through and beyond your first day of employment, including employment paperwork and providing you with the tools you need to begin your new position at UTEP.
Helpful Information for New Hires
As on many large campuses, parking can be challenging and limited. Taking your Offer Letter to the Parking & Transportation Services (PTS) office will allow you to get a parking permit if you do not have your employee I.D. yet.PTS Location.........Mike Loya Academic Services Building, Room 122 (bldg. #38 on the attached map)
PTS Contact Info...915-747-5800 email@example.com
Email and computer access
When your job record is created in the UTEP computer system, electronic credentials are created so you may log in to University systems (both computer and online portals). These are generated automatically, but you will need to call the UTEP Help Desk in order to verify information by phone, before you can use these credentials for the first time. These credentials are created 48 hours after your Job Record has been created. Human Resources sends your employee ID to your Supervisor, and that’s when the clock starts. HelpDesk can be reached at 915-747-HELP (4357).
Miner Gold Card
UTEP’s employees are issued an Employee ID badge called your Miner Gold Card. In order to obtain your Card, you will need to visit the Miner Gold Card office. You can call the office before you go, to make sure your name is in the system for them to process. They will take your picture and print your card within 5 minutes. Besides being used for access to buildings/rooms, this card can get you discounts and used for meal plans.Miner Gold Card Office......915-747-7334
Office Location...................Mike Loya Academic Services Building, Room 116 (bldg. #38 on the attached map)
Direct Deposit and Updating Personal Information
To set up Direct Deposit for your paycheck, or to update personal information such as your address or phone number, you will need to log-in to PeopleSoft. Access to this system must be requested by your Department, and is typically active within 5 days of your start date. You can login to this system on campus at the following page: PeopleSoft.UTEP.edu
The Office of Employee Benefits (OEB) strives to offer high quality, competitive benefit programs for The University of Texas System's employee, retirees, and their eligible dependents. Upon activation of your eligible departmental appointment and issuance of *Single Sign-On (SSO) password and username (utilized for email and PeopleSoft access), you will be able to gain access to the benefit portal My UT Benefits to complete your benefit enrollment online within 31 days from your appointment start date. For assistance with log in access, technical issues, and site navigation, please contact our My UT Benefits Support Line at 1.-844.870-0044. Representatives are available Monday - Friday from 7:00 a.m. - 4:00 p.m. MST. Please contact Technology Support (915) 747-4357 for assistance with SSO credentials.
Have additional questions? Please contact us directly at Benefits@utep.edu
You will be receiving invitations to complete Equal Opportunity training. These short, online courses are customized for the role you will be working in, and must be completed by the specified deadline on the invitation.
Employee Assistance Program
An Employee Assistance Program (EAP) provides free and confidential assessments, short-term counseling, referrals, prevention, and education services for you and your dependents. UTEP uses Deer Oaks EAP Services for its employees. EAP’s can provide Short-term counseling, Crisis Intervention, Health & Wellness education, Substance abuse services, Leadership training, and many other services. They can address Legal or Financial concerns, Trauma Recovery, Marital/family problems, and other problems.Website.......www.deeroakseap.com
For more information:
You may email your questions to HRonboarding@utep.edu.