Required Computer Software FAQs
No action is required from you after the software is installed. Continue to use your computer as usual.
Yes, when UTEP leadership announces that it is safe to return to campus and your computer has the required software installed, you can connect to the UTEP network through ethernet.
No, you do not need to open a request with the Help Desk for your computer on campus. An on-site team is dedicated to installing the software on all computers on campus in all campus buildings.
Yes, communication will be sent out when campus computers are available for use.
No, Carbon Black will be installed on UTEP computers only.
No, Carbon Black does not need to be installed on iPad devices.
Yes, the Computer Clinic is available year-round to provide this service. Book an appointment here.