The University of Texas at El Paso (UTEP) will be encrypting email containing confidential information to recipients outside of the University, to include student LiveMail accounts, when content includesconfidential information. The encryption can either be performed manually by the sender or will be initiated automatically by the mail gateway.
The automated process will be initiated when the email gateway identifies Social Security Numbers, credit card numbers, student ID numbers, or driver license information as email leaves the University. Once identified the system will automatically encrypt the message and send the information to the recipient. The recipient will be required to set up an account through Cisco Registered Envelope Service (CRES) to unencrypt the message. This process will need to be performed once per email address to retrieve university encrypted email. Once an account is set up, the recipient will only need to enter their password to unlock any future email to that mailbox.
The University is implementing this process for the protection of student, staff, faculty, and entities doing business with the University. The business need is based on regulations and standards such as the Payment Card Industry Data Security Standards (PCI-DSS), Texas Administrative Code §202 (TAC §202), The Family Educational Rights and Privacy Act (FERPA), and Texas Senate Bill 122 (SB-122) among others.
For more information on email encryption, please visit www.cisco.com.
Please take some time to review email encryption’s Frequently Asked Questions (FAQs) and "How To" sections.
Frequently Asked Questions
- What is email encryption?
- Why is UTEP encrypting e-mails?
- Who can receive encrypted emails?
- What is Cisco Registered Envelope Service (CRES)?
- I didn't send confidential information so why is my email being encrypted?
- Does Cisco have a copy of the email?
- What if I send an email to the wrong person?