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Support / Contact Us

Need Help?

The Travel Office is here to support you throughout your transition to SAP Concur. Whether you need assistance with travel requests, expense reports, reimbursements, delegate access, or general system questions, we're happy to help.

📧 Email: travel@utep.edu

In-Person Office Hours 

Prefer face-to-face assistance? Meet with a member of our team during in-person office hours.

Available: Wednesdays, 3:00 PM - 5:00 PM 

📅 Click Here to Book In Person Support

Appointments help ensure a team member is available and ready to assist with your specific questions. 

*In-Person Office Hours will be offered on Wednesdays only during the November 4–18, 2026 timeframe.

 

 Virtual Office Hours AVAILABLE

Our team is here to help! Join our Virtual Office Hours for one-on-one assistance with Concur. Whether you have questions, need help troubleshooting an issue, or would like guidance navigating the system, a team member will be available to assist you.

Virtual Office Hours
📅 Tuesdays & Thursdays
🕒 3:00 PM - 5:00 PM

Join Virtual Office Hours 
➡️ Enter the Virtual Office

When you join, you will be placed into an assigned room where a member of the Concur Support Team will provide personalized assistance.

If you need assistance before virtual office hours become available, please contact us at travel@utep.edu.

 


 

 

Connect With Us

The University of Texas at El Paso
Travel Office
University Towers, Suite 602
500 W University
El Paso, Texas 79968

E: travel@utep.edu
P: (915) 747-5171
F: (915) 747-6620