Concur Online Booking Tool
Welcome to Concur, the UT El Paso online reservation system.
Anthony Travel has been selected as the agency that will provide ticketing and support for the Concur Online Booking System.
CONCUR ACCESS
Enter your UTEP employee email address in the Username field and click Next.
Click the Sign in with an Email Link button.
Check your UTEP employee email inbox for a message from noreply@concur.com; subject = Sign-In Request to SAP Concur. Click the Sign In To SAP Concur button in the body of the email.
The first time you log in to Concur, you should change your password. If you are not prompted to change your password after logging in for the first time:
- On the Concur homepage, click the Profile icon on the top right corner of the screen and select Profile Settings.
- On the Other Settings Menu on the left side of the page, click the change password link and follow the steps to change password.
- Two Factory Authentication (2FA) - Setup Guide for End Users
- Sign in Security Changes - Two-Factor Authentication (2FA) and New Password Policy UI (Sign In Settings UT)
CONCUR Reference Documents and Guides
- Basic overview of Concur capacilities (does not display UTEP specific customized fields)
- Concur Reference Documents:
CONCUR Online Support Team
| Hours Monday - Friday, 7:00 AM to 5:30 PM MST |
Phone: 1-800-924-6619 |
Complete Profile
Once you have logged in, the Profile section should be completed. Please note, you must save your profile before you begin to book a trip using Concur.
Existing Sun Travel and Corporate Travel Planners traveler profiles have been transferred into Concur. Please verify that the information is correct and enter any new items. Click on the Profile link to review and update profile.
Setting up a Travel Assistant
If you are a traveler and wish to set up a travel arranger* to view your Profile and make reservations for you:
- On the My Concur Page, click Profile on the menu at the top of the page
- On the Profile dropdown menu, click Personal Information
- Click Assistants at the top of the page
- Click Add an Assistant to search your assistants
- In the Search Criteria field, enter the assistant's name
- Click Search
- Click the Assistant dropdown arrow
- Select the appropriate name from the dropdown list
- Select Can book travel for me
- Select Is my primary assistant for travel
- Click Save
If you are a travel arranger, select the profile that you want to edit from the You Are Administering Travel For list on the My Concur page and then click Profile. Travelers must give travel arrangers permission to view their Profile by adding the travel arranger as an assistant in the traveler's Profile.
*Note: The Travel Arranger must be registered in Concur in order to be selected as a Travel Assistance
Central Billing
- Airfare will be centrally billed via Concur.
- A request for Travel Authorization (RTA) number and funding account number 10-digit BIS account number) is required to purchase your airline ticket.
- Ticketing of centrally billed airfare via Concur is available 24/7.
- Central billing is not available when using Concur. Please contact one of the contracted travel agencies for full service reservation.
- Hotel/Lodging expenses must be submitted for reimbursement unless your department has arranged billing directly with your lodging facility.
Hotel/Lodging Reservations
- In order to arrange your hotel/lodging reservations a personal credit card must be added to your personal profile within Concur.
- To add a personal credit card, select Personal Information in the Profile dropdown.
- Scroll down to Credit Cards and select Add a Credit Card
- Fill in the credit card information and click on Save.
- A request for Travel Authorization (RTA) document ID is required.
- Reservations are available 24/7
- Reimbursement occurs after the completion of the trip
- Review the reimbursement policy
- You are now ready to begin to book your travel using Concur; login @ concursolutions.com
Concur Questions and Help
| Hours Monday - Friday, 7:00 AM to 5:30 PM MST |
Phone: 1-800-924-6619 |
