Refunds
Where's My Refund
Students can review the status of their refunds by going to the Where's My Refund page. If no information is displayed or if you have questions about your refund please email sbsrefunds@utep.edu.
Refund Policy
Complete Withdrawals by Parts of Term
Refund Policy (per Texas Education Code 54.006) - Complete Withdrawal (by Parts of Term)
Refund policies are established by, and are subject to changes by, the Legislature of the State of Texas and are applicable to complete withdrawals.
Refunding of application tuition and fees for complete withdrawals (by parts of term) will be made under the following conditions:
PARTS OF TERM 10 WEEKS OR LONGER |
|
| Prior to the first class day | 100% |
| During the first five class days | 80% |
| During the second five class days | 70% |
| During the third five class days | 50% |
| During the fourth five class days | 25% |
| After the fourth five class days | No Refund |
PARTS OF TERM MORE THAN 5 WEEKS BUT LESS THAN 10 WEEKS |
|
| Prior to the first class day | 100% |
| During the first, second, or third class day | 80% |
| During the fourth, fifth, or sixth class day | 50% |
| Seventh day of class and thereafter | No Refund |
PARTS OF TERM OF 5 WEEKS OR LESS |
|
| Prior to the first class day | 100% |
| During the first class day | 80% |
| During the second class day | 50% |
| During the third class day and thereafter | No Refund |
UTEP will refund tuition, fees and charges paid by a sponsor, donor, or scholarship to the source rather than directly to the student who has withdrawn, if the funds were made available through the institution.
NOTE: Percentage of refund is based on the total tuition and mandatory and incidental fees assessed, not on the amount paid. Unless the student withdraws completely from school prior to the first official class day, the student is responsible for a percentage of the total tuition and mandatory and incidental fees assessed. Students should contact the Student Business Services Office at sbs.utep.edu or (915) 747-5116 with any questions.
Drop refers to dropping course(s) and still being enrolled in at least one other class during same part of term.
- Refund policies are established by, and are subject to change by, the Legislature of the State of Texas and are applicable to dropped course(s).
- Refund of applicable tuition and fees will be made for course(s) from which students drops course by census day first twelve (12) class days of a long semester or corresponding class days for shorter period for a summer session term.
Census Date is defied as:
- the 12th class day for Fall or Spring semesters and Summer terms of 10 weeks or longer;
- the fourth class day for terms of more than five weeks, but less than 10 weeks;
- for terms of five weeks or less, please refer to the Official Scheduling Calendar online for the specific semester in which the drop occurs.
NOTE: Percentage of refund is based on the total tuition and mandatory and incidental fees assessed, not on the amount paid. Unless the student withdraws completely from school prior to the first official class day, the student is responsible for a percentage of the total tuition and mandatory and incidental fees assessed. Students should contact the Student Business Services Office at sbs.utep.edu or (915) 747-5116 with any questions.
Returned Unearned Tuition Assistance Policy
Policy on Returned Unearned Tuition Assistance (TA) -
Military Tuition Assistance (TA) is awarded to Service members under the assumption that they will complete the entire period of enrollment for which the assistance is awarded. When a Service member "officially" and/or "unofficially" withdraws (stops attending classes - last date of attendance will be the last date of activity within a course), they may no longer be eligible for the full amount of tuition assistance that they were originally scheduled to receive. Once the last date of attendance has been determined, the university will recalculate the Service member's TA eligibility.
Service members who withdraw after the 60% point in the semester will have earned all Military TA funds.
Service members receiving TA funds and contemplating a complete withdraw, we recommend Service member contact Military Student Success Center (MSSC) at (915) 747-3860 before withdrawing from TA funded academic course to determine how this policy could impact TA and repayment obligations of Service member. MSSC Counselors will review the consequences of the withdrawal with the student. Please visit the Student Business Services website at http://www.sbs.utep.edu for more information on the return calculation.
How Unearned Tuition Assistance is Calculated
Basic formula:- number of Days Completed (term)/Total Days of the Term = Perfect of TA earned
The amount of TA earned is determined on a prorated basis. For example, if a student completed 30% of the course, they earned 30% of the TA funds awarded. The remainder of the unearned funds (70%) would be returned to the TA program. Calculated unearned TA funds will be returned by the University to the Military Service and not to the Service member. The calculation of the return of funds may result in the Service member owing a balance to the university. This return of funds calculation aligns with the return of unearned student financial aid rules applicable to Federal Student Aid rules as required under HEA, Section 484B and 34CFR 668.22.
Service members who withdraw after the 60% point in the semester will have earned all Military TA funds.
Service members receiving TA funds and contemplating a complete withdraw are recommended to contact Military Student Success Center (MSSC) at (915) 747-5342 before withdrawing from TA funded academic course to determine how this policy could impact TA and repayment obligations of Service member. MSSC Counselors will review the consequences of the withdrawal with the student.
How to add Direct Deposit Account for Student:
Student Business Services does not have access to this information for security reasons. Only the student can view, change or add/delete Direct Deposit Information by following the instructions below:
- Sign-up with QR Code:
- Sign-up via my.utep.edu:
