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E-Performance FAQ

Below are some questions that may help you on your journey to getting familiar with e-Performance. We hope that these FAQ’s will be helpful to you. If you have any questions, check here first to see if it has been answered, if not, please send us an email at er-eperformance@utep.edu for further assistance.

Click on a question below to expand the Q & A!

What are tips for managers when completing an annual performance evaluation for their employees?

  • Reflect on the entire 12 months of the employee's performance.
  • Be specific and objective with feedback.
  • A manager should be able to utilize examples and sync the content with the feedback they have given year-round. The should be no surprises. 
  • Use clear language. 
  • Do not include information regarding an employee's medical leaves, ADA accommodations, grievances, Title IX, or EO investigations. 

After the evaluation has been shared with the employee and acknowledged, what happens next?

A. Once a manager has reviewed their employee's 2024 performance evaluation and the employee has acknowledged it, the document will now be marked as 'Complete'. The manager should continue holding regular performance discussions with all team members. Together, they should establish goals for 2025 and begin actively working toward achieving them.

Where can I locate my staff evaluations?

A. Log in to PeopleSoft > Manager Self Service > Team Performance Tile > Current Documents > Initiate Evaluation

What happens if I do not see a performance document for a direct report?

A. Email er-eperformance@utep.edu for assistance. 

What happens if performance document has wrong manager name?

A. Email er-eperformance@utep.edu for assistance. 

What happens if I don't complete an annual performance evaluation for an employee?

A. It is important to complete evaluations for your employees to communicate job expectations, provide goals, and give open and honest feedback. A current annual evaluation must be completed to be eligible for merit consideration. If an evaluation has not been completed, UTEP will reflect that no evaluation was received for the employee. Additionally, the President is required to certify to that all eligible employees have completed a performance evaluation on file each year.

Where can I find record of my completed evaluation?

A. Log in to PeopleSoft > Employee Self Service > Performance Management > My Performance Documents > Historical Documents

 

I am unable to modify my team member’s goals. What can I do?
A. If the goals have already been submitted, they can no longer be modified. In this case you can always attach a document with any additional goals.

 

My team members are unable to initiate their self-evaluation.
A. In order for the self-evaluation to begin, the manager must first submit the 2024 goals. For a video tutorial describing the steps, click here. If you need assistance, please contact the er-eperformance@utep.edu

What is the process to change the “Reports To” in order for the evaluation to route to a different supervisor?
A. Submit an e-mail to helpdesk@utep.edu and specify if the change is temporary for the purpose of the evaluation or a permanent organizational structure change.

 

The employee currently does not have an immediate supervisor on record, what happens to the employee’s evaluation?
A. HR runs reports looking for these changes and contacts the division head to verify who will be evaluating the employee. If you have an employee who has not been assigned an immediate supervisor for a performance evaluation, please email er-eperformance@utep.edu

 

What happens if an employee is out on FMLA?

A. If an employee is out on FMLA, contact HR at employeerelations@utep.edu for further assistance.

 

Does the supervisor have to wait for the employee to return in order to process the evaluation?

A. Yes, the manager/supervisor will wait for the employee to return in order to conduct the evaluation. Contact employeerelations@utep.edu for further assistance.

 

What happens if the evaluating manager is out on FMLA?
A. The evaluation may temporarily be assigned to the Next Level supervisor. Submit your request to helpdesk@utep.edu.

 

What happens to the employee’s evaluation if the Next Level Supervisor is out on FMLA?
A. The evaluation will be reassigned by HR to the Director or AVP on a temporary basis.

 

What is the process to initiate evaluations for all new hires?
A. HR will run a report on a monthly basis to determine all new hires. HR will then create the evaluation and notify the immediate supervisor in order for him/her to define goals. If you do not see an evaluation for a new hire, please contact er-eperformance@utep.edu with details for further assistance.

 

What happens to the evaluation of an employee who was separated?
A. If an evaluation of an employee who was separated from the University is showing as part of your list, please email er-eperformance@utep.edu and we will remove the evaluation.

 

If I have an employee who transferred from a different department, do I or the previous supervisor complete the employee's evaluation?

A. Yes, it is the current supervisor's responsibility to conduct a performance evaluation on the employee. If necessary, they may reach out to the former supervisor for further guidance. If the current supervisor does not complete an evaluation, the employee will not have an evaluation part of their permanent employee file, and be ineligible for merit increases, if applicable. 

If an employee transferred to my department in November of the evaluation period, is that enough time to provide an accurate evaluation of their performance?

A. Yes, evaluations are not due until March 31st of the preceding year. 

Does the manager close any active evaluations for employees no longer part of the University?
A.  No, HR periodically reviews open evaluations to determine if the employee no longer has an active appointment. If you do not plan on evaluating an employee because they have an imminent departure date, email er-eperformance@utep.edu and we will review your request to cancel the evaluation document.

 

Connect With Us

The University of Texas at El Paso
Human Resources Services
Administration Building, Rm 216
500 W University
El Paso, Texas 79968

E: hrs@utep.edu
P: (915) 747-5202
F: (915) 747-5815