CAPS Counseling Services, Crisis Lines, Emotional Support Lines, Text, and Phone Support

To remain compliant with university safety recommendations and social distancing protocols due to COVID-19, Counseling and psychological services will be providing all services via video or over the phone. Students who wish to schedule an appointment to speak with a counselor can call CAPS at 915.747.5302. Once some initial information is collected, we can schedule an appointment for you with the first available counselor.

Single Session Therapy Model: The single session therapy model focuses on helping a student identify an immediate need to address in the session. Once identified, counselors will use various therapeutic techniques to address the presenting issue, prioritize goals and provide resources.

Once the University resumes normal business operations, CAPS will return to providing their more traditional psychotherapy services as identified on our website.

It would be convenient if major problems only happened on weekdays from 8:00am to 5:00pm. For those times when CAPS is not open, there is another option, The Miners Talk: After Hours Crisis Line. Just call CAPS at 915.747.5302 and connect with an after-hours licensed mental health professional trained to help you through any mental health crisis you may be facing.

 

Free access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID-19. Provided by Optum, the toll-free help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as student needs.

If you are interested in more traditional forms of psychotherapy at this time. The El Paso area has a number of community agencies that are both helpful and affordable.

• Emergence Health Network 24-hour crisis line: (915) 779-1800
• El Paso Domestic Violence and Sexual Assault Crisis Hope-line: (915) 593-7300
• Suicide Prevention Lifeline: (800) 273-8255
• Crisis Text Line: 741-741
• Transgender Crisis Hotline (877) 656-886
• LGBTQ+ Hotline: (866) 488-7386
• Veterans Help Line: (800) 838-2838
• Graduate Student Help Line: (877) 472-3457