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CRISIS AND EMERGENCY

Counseling and Psychological Services is not an emergency facility.

  • In a life threatening emergency or acute suicidal situation

    For Issues like acute suicidality/homicidality, recent sexual assault, recent physical assault, panic attack Call 911 or go to your nearest Emergency Room.

  • Same-Day Crisis Appointments

    Same day crisis appointments are reserved for students who are experiencing suicide ideation, have been the victim of a recent crime or have experienced a recent life-altering event. Students can schedule a crisis appointment by calling 915.747.5302. You will be asked some basic questions over the phone and then will be scheduled with an on-call counselor.

  • Next Day Urgent Care Appointments

    Urgent Care Appointments (up to 3 days) are for students who are experiencing high distress, but there is not a high risk of harm.

  • Miners Talk: After Hours Crisis Line

    CAPS hours are Monday through Friday 8:00am to 5:00pm. Students who are in crisis and need to talk with a counselor after hours can call 915.747.5302 and be connected to a licensed mental health professional. As this is a crisis line, wait times can be up to an hour. In case of a mental health emergency, please call 911 or visit your nearest Emergency Room.

  • If You Have Been Sexually Assaulted

    Please contact the UTEP police department at 915.747.5611 or 911; they will direct you appropriately.

  • Questions about being a victim of a crime

    If you have been a recent victim of a violent crime and need psychological support, please call CAPS at 915.747.5302 and talk with one of our on-call counselors. If you have questions regarding a crime or have been a victim of a crime and would like to discuss options and resources, please contact UTEP’s Campus Advocacy, Resources and Education (CARE) office at 915.747.7452.

Crisis Hotlines

  • Emergence Health Network 24-hour crisis line: (915) 779-1800
  • El Paso Domestic Violence and Sexual Assault Crisis Hope-line: (915) 593-7300
  • Suicide Prevention Lifeline: (800) 273-8255
  • Crisis Text Line: 741-741
  • Transgender Crisis Hotline (877) 656-8860
  • LGBTQ+ Hotline: (866) 488-7386
  • Veterans Help Line: (800) 838-2838
  • Graduate Student Help Line: (877) 472-3457

Connect With Us

The University of Texas at El Paso
Counseling and Psychological Services
202 Union West
500 W University
El Paso, Texas 79968

E: caps@utep.edu
P: (915) 747-5302
F: (915) 200-5708