CRISIS AND EMERGENCY
Counseling and Psychological Services is not an emergency facility.
In a life threatening emergency or acute suicidal situationFor Issues like acute suicidality/homicidality, recent sexual assault, recent physical assault, panic attack Call 911 or go to your nearest Emergency Room.
Same-Day Crisis AppointmentsSame day crisis appointments are reserved for students who are experiencing suicide ideation, have been the victim of a recent crime or have experienced a recent life-altering event. Students can schedule a crisis appointment by calling 915.747.5302. You will be asked some basic questions over the phone and then will be scheduled with an on-call counselor.
Next Day Urgent Care AppointmentsUrgent Care Appointments (up to 3 days) are for students who are experiencing high distress, but there is not a high risk of harm.
Miners Talk: After Hours Crisis LineCAPS hours are Monday through Friday 8:00am to 5:00pm. Students who are in crisis and need to talk with a counselor after hours can call 915.747.5302 and be connected to a licensed mental health professional. As this is a crisis line, wait times can be up to an hour. In case of a mental health emergency, please call 911 or visit your nearest Emergency Room.
If You Have Been Sexually AssaultedPlease contact the UTEP police department at 915.747.5611 or 911; they will direct you appropriately.
Questions about being a victim of a crimeIf you have been a recent victim of a violent crime and need psychological support, please call CAPS at 915.747.5302 and talk with one of our on-call counselors. If you have questions regarding a crime or have been a victim of a crime and would like to discuss options and resources, please contact UTEP’s Campus Advocacy, Resources and Education (CARE) office at 915.747.7452.
- Emergence Health Network 24-hour crisis line: (915) 779-1800
- El Paso Domestic Violence and Sexual Assault Crisis Hope-line: (915) 593-7300
- Suicide Prevention Lifeline: (800) 273-8255
- Crisis Text Line: 741-741
- Transgender Crisis Hotline (877) 656-8860
- LGBTQ+ Hotline: (866) 488-7386
- Veterans Help Line: (800) 838-2838
- Graduate Student Help Line: (877) 472-3457