Refund Policies
- All refunds must be requested in writing. Phone requests will NOT be accepted.
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Send your request via email at ppp@utep.edu or fax at (915) 747–5538; you may also mail your request to us at
The University of Texas at El Paso Professional and Public Programs
Memorial Gym, Suite 107B
101 W. Robinson
El Paso, Texas 79968–0602 - No refunds are available for Pool ID cards or supervised cares for camps including supervised lunch care.
- No refunds are available for the ELI Core application fees.
| English Language Institute (ELI) | Adult Leisure & Learning; Youth programs and Camps; Languages; Electives for ELI | Professional Training and Development | |
| 3 business days or more before the start of class | Full refund less $100, plus refund for materials | Full refund minus $25, plus refund for materials | Full refund less 15%; no refund for cost of books, materials and labs |
| Less than 3 business days before the start of class | Full refund less 50% of the course fee; no refunds materials | Full refund less 50% of the course fee; no refunds materials | Full refund less 15%; no refund for cost of books, materials and labs |
| On or after the first day of class | No refunds at all | No refunds at all | No refunds at all |