Meet the Staff
DIRECTOR, UTEP ONLINE
Hector Gonzalez
"The teamwork that is fostered by the staff. It has created a positive work environment. The impact UTEP Online has on the community by serving an unserved and previously neglected population. The potential to expand UTEP Online outreach by creating new programs and serving a larger population."
Kelly Hall, Rm. 121B
hmgonzales@utep.edu
(915) 747-8334
ENROLLMENT COUNSELORS
Raquel Salazar, Recruitment Services Manager
"[I love] Having the opportunity to support individuals seeking a second chance to pursue their degree and achieve their educational goals."
Kelly Hall, Rm. 121A
rmsalazar@utep.edu
(915) 747-6103
Frida Garcia, Lead Coordinator
"[I love] How much everyone genuinely cares about the students — and it's not just talk, you can truly see it in the day-to-day work. I also appreciate how each person values their role and understands the impact of what they do. It creates a strong sense of purpose and community."
Kelly Hall, Ste. 124
utepconnect@utep.edu
(915) 747-8367
David Montgomery, Enrollment Counselor
"[I love] How every day brings something different, there's always a new challenge or a student to help."
Kelly Hall, Rm. 118
utepconnect@utep.edu
(915) 747-8796
Daisy Ramos, Enrollment Counselor
"[I love] Being the first point of contact for students wanting to return to school and pursue an online degree is incredibly rewarding. It's fulfilling to be part of a team dedicated to expanding access to education and promoting student success."
Kelly Hall, Rm. 119
utepconnect@utep.edu
(915) 747-6128
Carla Delgado, Enrollment Counselor
"[I love] Being able to guide and support students as they take important steps toward their future. I also really value being part of such a positive and collaborative team."
Kelly Hall, Rm. 118
utepconnect@utep.edu
(915) 747-8360
Andrea Martinez-Flores, Enrollment Counselor
"[I love] That we have the opportunity to support and care for students from the very beginning. I get to help them take meaningful steps toward achieving their goals. I'm also thankful to be part of a team that genuinely supports and uplifts one another."
Kelly Hall, Rm. 119
utepconnect@utep.edu
(915) 747-6481
Sarah Gonzalez, Enrollment Counselor
"[I love] Helping diverse students, especially those balancing work, family, or living abroad, and finding flexible pathways to help reach their goals. It’s rewarding to be part of a team that makes a real impact while enjoying such a positive work environment."
Kelly Hall, Rm. 119
utepconnect@utep.edu
(915) 747- 8363
Janette Tito Rodriguez, Enrollment Counselor
"[I love] Assisting students as they embark on their educational journeys. Reflecting on my own experience, I can’t help but wish I had the same level of support that our team at UTEP Online offers to our students. It is great knowing that in times of great confusion, our students have an extra layer of support with the staff here."
Kelly Hall, Rm. 118
utepconnect@utep.edu
(915) 747-6401
Nadina Torres, Enrollment Counselor
"[I love] Guiding students through the admissions process and seeing their confidence grow over time is incredibly rewarding. It’s nice to know that the work we do makes a real difference in helping them reach their goals."
Kelly Hall, Rm. 118
utepconnect@utep.edu
(915) 747-6952
Sofia Valenzuela, Enrollment Counselor
"[I love] The opportunity to work with people from different backgrounds. As an alumna, I am happy to work in a department that allows us to connect students to UTEP from a diversity of places."
Kelly Hall, Rm. 119
utepconnect@utep.edu
(915) 747-8362
STUDENT SUCCESS ADVISORS
Tameka Milligan, Student Success Manager
"[I love] The impact we are making with our students and seeing them achieve their goal of graduating."
Kelly Hall, Ste. 124
ucadvising@utep.edu
Itzel Rivera, Student Success Lead Advisor
"[I love] Connecting with students from all walks of life and helping them achieve their goals—but most importantly, how lucky are we to be even a small part of their life stories?"
Kelly Hall, Ste. 124
ucadvising@utep.edu
Michael Olvera, Student Success Advisor
"[I love] The people. They are what make it special—supportive, fun, and always ready to celebrate. I love the good vibes, the teamwork, and yes, the parties with food are a plus. We have a real sense of community here."
Kelly Hall, Ste. 124
ucadvising@utep.edu
Customer Service
Laura Storms, State Authorization Manager
"I love being able to help extend UTEP's reach—not only within the border region, but beyond to students across the globe. We are able to share a little bit of El Paso to people studying almost anywhere, and make the world just a little bit smaller."
Kelly Hall, Ste. 124
lstorms@utep.edu
(915) 747-7498
Diego Araiza, Online Financial Enrollment Counselor
“[I love] Not just helping students, but also connecting with them and learning from their experiences. That same connection and mutual growth also happens with my coworkers; we’re there for each other."
Kelly Hall, Ste.124
daaraiza@utep.edu
(915) 747-8366
