MinerAlert
MinerAlert
At UTEP, we're dedicated to supporting you throughout your academic journey. From emergency financial aid to tech equipment, housing assistance, class registration help, career resources, and beyond, we've got you covered. If you need further guidance other than the resources listed below, reach out to our CARE Team at minersupport@utep.edu or give us a call at (915) 747-5076. We are here to assist you with any questions or concerns you may have.
Financial and Social Support (FSS)
Advising and Student Service Suite, University Library 3rd floor
915-747-8887
studentsuccess@utep.edu
UTEP Engage – Career Education
Provides students with career exploration and career engagement opportunities. Advising and Student Service Suite, University Library 3rd floor
915-747-5290
careers@utep.edu
Academic Advising Center
Advising and Student Service Suite, University Library, 3rd Floor
915-747-5290
utep.edu/advising
Campus Tutoring Services
Provides students with multiple academic support services across campus. These services are available for students who seek help across different areas of study.
utep.edu/tutoring
Military Student Success Center
Students from any branch of military service may seek assistance to achieve their academic goals.
Mike Loya Academic Services Building, Room 130
915-747-5342
utep.edu/student-affairs/mssc
Miner Learning Center (MLC)
Students may join peer-led tutoring sessions to review course content and discover study strategies.
University Library, Room 205
915-747-6008
utep.edu/mlc
Registration and Records
Mike Loya Academic Services Building, Room 107
915-747-5544
utep.edu/registrar/students/registration.html
Student Success Help Desk (SSHD)
Students experiencing challenges or obstacles to academic success including registration, class schedules, finding resources, etc. may submit a ticket to studentsuccess@utep.edu
915-747-8887
utep.edu/advising/student_resources/student-success-helpdesk.html
UTEP Library
University Library, 1900 Wiggins Way
915-747-5672 (call) / 915-249-3383 (text)
ask@utep.libanswers.com
utep.edu/library
UTEP Writing Center
University Library, Room 227
915-747-5112
utep.edu/uwc
El Pasoans Fighting Hunger Food Bank
9541 Plaza Cir, El Paso, Texas 79927
915-298-0353
elpasoansfightinghunger.org
Kelly Center for Hunger Relief
915 N Florence St, El Paso, Texas 79902
915-261-7499
kellyfresh.org
Market-Style Pantry
Coming to Union Building East, Room 105, Fall 2026
915-747-8053
For hours of operation, visit: utep.edu/foodpantry
UTEP Foster Homeless Adopted Resources (FHAR)
FHAR offers wraparound academic, basic needs, and social support for students who have aged out of foster care, were adopted, or are facing housing insecurity.
University Library, Suite 310
915-747-8887
utep.edu/fhar
Homeless Assistance in El Paso
Find Help: 915-400-7401
Find Shelter: 915-248-5567
Find Housing: 915-242-3731 or 915-226-9144
elpasotexas.gov/community-and-human-development/community-and-homeless-assistance
Rental/Utility Assistance
El Paso United: 915-400-7401 or 915-245-4885
Utility Assistance
Project Bravo: 915-652-4100
Miners Talk: After Hours Crisis Line
915-747-5302
National Suicide and Crisis Hotline
988
UTEP Student Health and Wellness Center
915-747-5624
utep.edu/chs/shc
UTEP Counseling and Psychological Services
Union Building West, Room 202
915-747-5302
utep.edu/counsel
Timely Care
This service provides 24/7 mental health support (online and anonymous). To create an account and use this service, see instructions at utep.edu/counsel.
UTEP Office of Community Standards
Union Building East, Room 303
915-747-8694
studentconduct@utep.edu
utep.edu/standards
UTEP Help Desk
UTEP Library Room 300
915-747-4357 (HELP)
helpdesk@utep.edu
Center Against Sexual and Family Violence
580 Giles Road, El Paso, Texas 79915
915-593-7300
24/7 Crisis Hopeline: 915-593-7300 or 1-800-727-0511
Center for Accommodations and Support Services (CASS)
Union Building East, Room 106
915-747-5148
utep.edu/cass
Dean of Students Office
Union Building West, Room 102
915-747-5648
utep.edu/dos
Emergency
911
Title IX for Pregnant and Parenting Students
Students are entitled to reasonable accommodations as long as a doctor deems medically necessary.
Kelly Hall, Room 312
915-747-8358
utep.edu/titleix/pregnancy-and-parenting.html
University Police Department
915-747-5611
utep.edu/police
CARE Victim Advocacy
Provides confidential, trauma-informed support, advocacy, safety planning, and resource coordination for UTEP students and staff who have been impacted by crime
Campbell Building, 1101 N. Campbell St
915-747-7452
care@utep.edu
utep.edu/care
Emergency
911
University Police Department
915-747-5611
https://www.utep.edu/police/
Title IX Reporting
915-747-8358
Environmental Health and Safety
915-747-7124
Equal Opportunity Office
915-747-5662
Facilities Services
915-747-7116
Library
915-747-5683
Lost and Found
915-747-6640 or 915-747-6338
Parking and Transportation
915-747-5724
Student Engagement & Leadership Center
915-747-5670
Use the above link to report behavior by a UTEP student that violates the Academic Dishonesty policy, sometimes known as an academic integrity violation. If you have any questions or would like to have a conversation with a staff member, contact the Office of Community Standards at (915) 747-8694 or via email at studentconduct@utep.edu.
Use the above link to report behavior by a UTEP student that violates the Student Conduct and Discipline code or if you are not sure where else to report something. If you have any questions, please contact the Office of Community Standards at (915) 747-8694 or via email at studentconduct@utep.edu.
Sexual Harassment or Sexual Misconduct (Title IX)
Use the above link to report an incident that may constitute Sexual Misconduct. If you would like more information contact the Title IX Office at (915) 747-8358 or visit utep.edu/titleix.
Use the link above to report a community member whose behavior could be harmful to themselves or others. You can also use this link to refer students, faculty, or staff who are in need of resources for personal, academic, financial and social concerns to a team member. Person of Concern reports are reviewed and referred appropriately.
Concerns you wish to refer to the Behavioral Intervention Threat Assessment (BITA) should be submitted using this form. If you need additional assistance, and/or would like to discuss your concern with a university administrator, please contact the BITA chair:
Use this link to request a University Withdrawal from UTEP. If you have questions about the University Withdrawals process, contact the Office of Registration & Records at (915) 747-5544 or via email, records@utep.edu.