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OneDrive for Business 


OneDrive for Business is UTEP’s supported cloud storage and file sharing service from Microsoft. Store your individual, business or coursework files in one secure location that is accessible anytime, anywhere from multiple devices. Learn more about this seamless solution and forget about relying on a thumb drive or sharing documents through bulky attachments.

Cloud storage - 5TB of secure cloud storage space to sync and automatically backup your important files and folders
Collaboration - share and work on documents in real-time with both internal and external user
Version history - restore to earlier versions of documents as needed
Mobile access -install the OneDrive app and stay connected on the go!

 


Getting Started


Install the OneDrive Client
Install the OneDrive Client on your device and save files directly to your OneDrive.

OneDrive Client for Mac   |  OneDrive Client for Windows   |  Mobile Client


Sync your files and folders to the OneDrive client

Sync Files and Folders on Mac   |  Sync Files and Folders on Windows

 

 

Backup Your Files


UTEP Windows Devices

Login to your OneDrive client. Settings will automatically be enabled to backup your important folders (Desktop, Documents, and Pictures). Various status icons will appear on your files. Learn more about the status of your files here .

If you are not on the Miners domain, this is not initiated automatically. Backup settings must be set up manually:



OneDrive Manual Backup Setup

 


Add Other Folders to OneDrive

 

Mac Devices

Automatic backup is currently not supported by Microsoft at this time. Please log a consultation request here for further assistance.

 

Other Helpful OneDrive Video Tutorials


 

Appropriate Use Guidelines


Data Type Appropriate Use
Student Coursework Yes
Faculty Staff Documents Yes
Public Information Yes
University Personnel Records Yes
Student Records Yes
Research Data Yes
Medical Records Yes
SSN's, Passports, Drivers License Yes
Financial Account Information Yes
International Traffic in Arms Regulations (ITAR) NO

Information Security Policies

UTEP Confidential Data Classification

 

Frequently Asked Questions


Q: How do I access my OneDrive account from a web browser?
A
: You can open any web browser and navigate to Office365 , log in with your UTEP email account.

Q: What do I do if I receive an error that states “Selected Tenant does not exist in tenant “University of Texas at El Paso” and cannot access this application”?
A
: Open a request with Technology Support here to get access immediately.

Q: What is the maximum file size I can upload for a single file?
A
: Upload individual files up to 100GB.

Q: Why am I unable to sync my files?
A
: There can be various reasons, find out more about common sync here.

Q: Do I have to download files locally to my computer when I sync from the OneDrive client?
A
: No, you can save local hard disk space by turning on files-on-demand. Learn about this feature here .

Q: What happens if I accidentally delete a file? Can it be recovered?
A
: Yes, you can restore your deleted file for up to 93 days after. Learn about how to restore your file here .

Q: Members of my department need to collaborate and share documents amongst each other, do we use OneDrive?
A
: OneDrive should be used for your individual file sharing, we would recommend the use of SharePoint for department file and sharing collaboration.

 


Support


Contact us at Technology Support.

Email: helpdesk@utep.edu
Phone: 915-747-4357 (HELP)


List of Invalid Characters and File Types

TECHNOLOGY SUPPORT

UTEP Library Room 300  |  ts.utep.edu  |  915-747-4357 (HELP)