MinerAlert
MinerAlert
We can help with all of your technology needs.
Microsoft 365 services, including Outlook and Copilot, are gradually improving. Thank you for your patience as services continue returning to normal.
Hours of Operation:
| Monday - Thursday: | 7:00 am - 9:00 pm |
|---|---|
| Friday: | 7:00 am - 6:00 pm |
| Saturday: | 10:00 am - 2:00 pm |
| Sunday: | 12:00 pm - 5:00 pm |
Contact Us
| Service | Contact / Action |
|---|---|
 UTEP Account Set-up: |
New Account/Password Reset Options |
| Reactivate Duo Mobile: | Duo Reset |
 ServiceNow: |
Submit Support Ticket |
| Chat: | Chat Now |
| Phone number: | 915-747-4357 (HELP) |
| Email: | helpdesk@utep.edu |
Create, edit, convert, and manage PDFs with professional tools.
Student Tech Resources
Overview of technology resources available to students including software, printing, Wi-Fi and more.
Blackboard Virtual Office Available
A helpful web page with links and tutorials on Blackboard tools.
Online Room Reservation System
Dozens of meeting rooms with audio-visual technology and various seating capacities across campus are available by reservation.
A campus-wide printing solution
Info on student printing rates and how to print directly from your laptop, tablet, or phone.
OPEN Mon - Fri 8:00 am - 6:00 pm
Cost-free technical support for personally owned computers.
OPEN Mon - Fri 8:00 am - 6:00 pm
Available items include laptops, wi-fi hotspots, microphones, cameras and more.
BANNER TRAINING | Frequently Asked Questions | FORMS | OFFICE 365 | VPN
To report major system outages, please contact 915-740-2001