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TECHNOLOGY SUPPORT CENTER
UTEP LIBRARY ROOM 300

 

The Technology Support Center is a multi-purpose lab where students, faculty, and staff can find a variety of resources not available anywhere else on campus. We are also home to the Technology Support Help Desk. Visit us on the third floor of the UTEP library.


MAIN HOURS OF OPERATION
MON - THUR 7:00 AM - 9:00 PM
FRIDAY 7:00 AM - 8:00 PM
SATURDAY 9:00 AM - 2:00 PM
SUNDAY 12:00 PM - 5:00 PM


PHONE: 915-747-4357
EMAIL: helpdesk@utep.edu



 

 



 

MAC STATIONS

In our Main Room you'll find 15 Mac professional editing workstations, each with dual LCD monitors and the right tools for video production, software development, and graphic design.  These computers are reserved for students that are working on projects that require the use of these programs.



RESERVED FOR
ADOBE CREATIVE CLOUD PROGRAMS
APP DEVELOPMENT PROJECTS
iMOVIE PROJECTS
POSTER PRINTING

 


 

 

POSTER PRINTING

Print high quality posters for your group project or presentation on our HP plotter printer. Our friendly staff can assist you when you're ready to send your image to the printer. Charges are made to your Miner Bucks print account.
POSTER PRINTING POLICIES

 

$5 PER LINEAR FOOT
Start at up to 36" wide, then $5 per linear ft. in length

ADD PRINT CREDITS


HELPFUL LINKS
STUDENT PRINTING  |  COMPUTER/PRINTING LABS  |  PRINT APPEALS

 

 


 

 


GROUP STUDY ROOMS

Walk in, and reserve a study room with your Miner Goldcard. These rooms seat 2-4 people and come with a white board, and a TV screen that can connect to any laptop wirelessly.
STUDY ROOM POLICIES



8 GROUP STUDY ROOMS AVAILABLE
EACH ROOM COMES EQUIPPED WITH
LARGE FLAT SCREEN MONITOR
LAPTOP CONNECTION
WHITE BOARD

 

 



 

COMPUTER CLINIC

Cost-free technical support for personally owned computers belonging to active university students, staff and faculty members. Clinic hours of operation vary from the main TSC hours.


CLINIC HOURS
MON - FRI:  8:00 AM - 6:00 PM
SATURDAY & SUNDAY:  CLOSED
PHONE: 915-747-7027
CLINIC POLICIES


HELPFUL LINKS
MICROSOFT OFFICE  |  UTEP ON THE HUB

 

 


SOFTWARE & OS INSTALLATION

Free installation of Microsoft Office and Windows for students. Staff and faculty members may purchase Microsoft Software for a small cost.

 

HARDWARE & DIAGNOSTICS INSTALLS

Diagnose and troubleshoot computer hardware issues. Free Installation of hard drives and memory modules purchased by students, staff and faculty members.

 

VIRUS & MALWARE REMOVAL

Perform a thorough computer scan for Viruses/Malware. Install/Activate free antivirus software. Install latest software updates.

 

SYSTEM RESTORE & FILE BACKUP

Refresh/upgrade Windows Operating Systems. Re-Install Mac Operating systems. Provide guidance on file/data backup.

 

 

 

 

EQUIPMENT CHECKOUT

Cost-free equipment checkout program for currently enrolled students. With an active miner goldcard, students can check out laptops, calculators, cameras and other devices for various amounts of time. Click on the "Checkout Policies" link below for full details. A limited amount of checkout items are also available at the Cyber Cafe located in the Union Building East Room 204.


EQUIPMENT CHECKOUT HOURS
MON - FRI:  7:00 AM - 8:00 PM
SATURDAY:  9:00 AM - 2:00 PM
SUNDAY:  12:00 PM - 5:00 PM
PHONE: 915-747-6440
EMAIL: equipmentcheckout@utep.edu
CHECKOUT POLICIES  APPEAL A LATE RETURN


MAKE A RESERVATION   |  INSTRUCTIONAL VIDEO

 

 

 

LAPTOPS & TABLETS
Windows and Mac Laptops. Tablets and other options.

 

VIDEO/CAMERAS
Video recording cameras and still cameras available.

 

AUDIO/SOUND
Headphones, microphones, sound recorders, and more.

 

WI-FI HOT SPOTS
Short-term and long-term internet hot spot checkouts.

 

PROJECTORS
High-definition epson projectors with portable screen.

 

HARD DRIVES & CARD READERS
External drives for windows and mac, and SD card readers.

 

CALCULATORS
Basic, scientific, and TI graphing calculators available.

 

CABLES
Various cables and adapters available for short term checkout.

 

 

 

 


SOFTWARE WORKSHOPS

We offer comprehensive, 1 hour and 20 minute hands-on workshops for beginners and intermediate users. We focus on specialized software like Excel, Photoshop, iMovie, Premiere Pro and more. Most workshops are held Monday thru Thursday between 1 and 5 pm, during the Spring an Fall semesters. Click to see the calendar below for exact dates and times.

Workshops are open to everyone: students, faculty, and staff.
No registration is necessary, just show up!

 


SEE THE CALENDAR

 

 


ASSISTIVE TECH LAB

Computers that feature several major adaptive software packages for students with special needs. During the hours that the TSC is closed, there is a fully equipped assistive workstation on the main floor of the library outside of Library Room 218.


ATL HOURS
MON -THUR:  7:00 AM - 9:00 PM
FRIDAY:  7:00 AM - 8:00 PM
SATURDAY:  9:00 AM - 2:00 PM
SUNDAY:  12:00 AM - 5:00 PM


HELPFUL LINKS
CENTER FOR ACCOMMODATIONS AND SUPPORT SERVICES
UTEP E-ACCESSIBILITY MODULE
ADA REQUIREMENTS: SERVICES ANIMALS
FAQ'S ON SERVICE ANIMALS AND THE ADA

 

 

 


FUSION: JAWS + ZOOMTEXT

Fusion provides the features of both ZoomText Magnifier/Reader, along with the JAWS screen reader as options.

 

DRAGON NATURALLY SPEAKING

Dragon NaturallySpeaking is a speech recognition software package developed by Nuance Communications.

 

KURZWEIL 1000

Tools and training for those with learning differences and challenges, or people with blindness or partially sighted.

 

KURZWEIL 3000

Kurzweil 3000 has a much more visual interface than Kurzweil 1000.

 

 

 

 

BLACKBOARD CENTRAL

FACULTY LAB

 

Blackboard Central is a Faculty Lab located in room 300 of the UTEP Library. We aim to help UTEP Faculty get the most out of Blackboard. Our team handles face-to-face assistance and all 2nd level support. Work on setting up or enhancing your Blackboard courses with us at Blackboard Central.

 

BLACKBOARD CENTRAL HOURS

Monday - Friday:   8:00 AM - 5:00 PM
Saturday - Sunday:   Closed

 

PHONE: 915-747-5940

BB FOR FACULTY SERVICE PAGE

 

 

TECHNOLOGY SUPPORT

UTEP Library Room 300  |  TS.UTEP.EDU  |  915-747-4357 (HELP)