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SECURITY INCIDENT RESPONSE

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OVERVIEW  |  SUPPORT

 

OVERVIEW


If you suspect a system is compromised, believe an intrusion has occurred, or believe sensitive information has been placed at risk, please contact the Information Security Office as soon as possible at 747-6324 or email us at security@utep.edu. In order to expedite the investigation please provide as many details about an incident as possible. If you suspect a crime is being committed, please contact the UTEP Police Department at 915-747-5611.



BASIC SERVICE
• Detailed report of findings
• Recommendations


If criminal activity is detected, the Information Security Team will contact the appropriate law enforcement offices.

 


 

SUPPORT


INFORMATION SECURITY OFFICE
Phone: 915-747-6324
Email: security@utep.edu


POLICIES
INFORMATION SECURITY OFFICE


NOTE: This list is intended to provide a basic reference for complying with Information Security policies. This list represents a portion of all applicable policies and is not intended to be all inclusive.


FREQUENTLY ASKED QUESTIONS

Q: I think my computer has been hacked, what do I do?
A: Contact the Information Security Office as soon as possible at 747-6324 or at security@utep.edu. Be prepared with information - such as when you believe an intrusion occurred, why you think your computer may be compromised, and whether you noticed any new problems with your computer.

Q: My firewall logs show that I’m being attacked, what can I do?
A: Send email to security@utep.edu with your IP address, the IP address of the computer that is attacking you, and a copy of your firewall log.

 

 

TECHNOLOGY SUPPORT

UTEP Library Room 300  |  TS.UTEP.EDU  |  915-747-4357 (HELP)