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Security Incident Response

If you suspect a system is compromised, believe an intrusion has occurred, or believe sensitive information has been placed at risk, please contact the Information Security Office as soon as possible at 747-6324 or email us at In order to expedite the investigation please provide as many details about an incident as possible. If you suspect a crime is being committed, please contact the UTEP Police Department at 915-747-5611.

Basic Service
• Detailed report of findings
• Recommendations

If criminal activity is detected, the Information Security Team will contact the appropriate law enforcement offices.



Information Security Office
Phone: 915-747-6324


Note: This list is intended to provide a basic reference for complying with Information Security policies. This list represents a portion of all applicable policies and is not intended to be all inclusive.

Frequently Asked Questions

Q: I think my computer has been hacked, what do I do?
A: Contact the Information Security Office as soon as possible at 747-6324 or at Be prepared with information - such as when you believe an intrusion occurred, why you think your computer may be compromised, and whether you noticed any new problems with your computer.

Q: My firewall logs show that I’m being attacked, what can I do?
A: Send email to with your IP address, the IP address of the computer that is attacking you, and a copy of your firewall log.


UTEP Library Room 300  |  TS.UTEP.EDU  |  915-747-4357 (HELP)