UTEP Departments 

Use Miner Mall to order UTEP branded business cards, envelopes and letterhead.

Once you are logged in to Miner mall follow these steps:

1. Open the "Dahill Print Products Order Form" by clicking the "Dahill Print Shop Products" button.
2. Complete your request form and submit it for approvals.
3. Send us a sample of the items you are requesting to our email: utepcopymine@utep.edu
4. Copy Mine will send you an e-mail request to approve your proofs.

Important Information

To obtain a quote, the process can be initiated by emailing us to: utepcopymine@utep.edu

The following information is required to start a quote: 

1. Department the project is for and name of the project. 
2. Due date. 
3. Quantity
4. Project specifications (paper type, size, will the project use bleeds, will the project require special finishing, or any other specifics that will help determine an accurate cost)

***Quote is good for 30 days from the date the quote is issued unless specified otherwise in your quote ****

Proofreading is a very important step in any printing job and is ultimately the departments responsibility. You can keep your cost down and reduce time to complete your job by giving us your printing project already proofread and corrected. 

If you placed an order for UTEP Stationery such as Business Cards, Letterhead and Envelopes, an electronic proof will be send via email to the person that generated the Purchase Order. Please read the proof carefully! If it is wrong on the proof it will be wrong when it is printed. Departments will pay reprinting cost if they approve a proof and an error is not caught. 

• Departments are responsible for clearly marking any changes or corrections.
• Copy Mine is only responsible for changes clearly marked by the department. Any change or correction will require a new proof. 
• The order will not be released for production until the proof is approved.

UTEP Departments: If you submitted a "READY TO PRINT" file, the order will be schedule for production, as soon we received the P.O. Paper proofs are available upon request of each department. Paper proof waiting time 1-2 business days.

Currently, all orders will be picked up at our office the Copy Mine. We are located at the Hertzog Building, Room 158, the building is located next to the UTEP Library. 

Pick up - Hours: Monday - Friday from 8:30 a.m. - 4:30 p.m. 

UTEP Departments: Please indicate to the staff member(s) authorized to pick up the job, the following information: 

• Name of the department.
• Contact Person that placed the order.
• P.O Number. 
• Name of the event or name of the printing materials.
• and if you have available the job number.

Orders are billed through Miner Mall, once the job has been completed, picked up or delivered. Orders cannot be billed early or ahead of completition. 

***No other alternative payment methods are accepted*** 

Students, Alumni and Walk-Ins

Students and walk-in customers can request a quote by emailing us to utepcopymine@utep.edu.

The best way to start any project is to gather as much information as possible about the job before you call/email us. 

Make a list of specifications and include: 

• Name and phone number
• Due date and time 
• A general description 
• Quantity 
• Finished size 
• Number of pages
• Any special instructions 

You will need to complete a printing work order request form (available at the Copy Center). Payment in advance will be requested, in order to process your request. Sales taxes may apply. 

We accept: 

• Cash
• American Express
• Discover 
• Visa 
• Mastercard

All Sales Final. No refunds or exchanges.

Attention Students, Faculty & Staff. 

All print jobs, that have not been picked up from our office within 15 days are going to be considered abandoned and will be discarded, unless you have made other arrangements in advance. 

Please make sure to retrieve your jobs in a timely manner.