Code of Conduct
The University of Texas at El Paso
Student Financial Services - Code of Conduct
1. No action will be taken by Student Financial Services staff that is for their personal benefit or could be perceived to be a conflict of interest.
3. Institutional financial aid offers and/or other institutionally provided materials shall include the following:
- Breakdown of estimated individual Cost of Attendance components, including which are direct (billed by the institution) costs vs. indirect (not billed by the institution) costs
- Clear identification and proper grouping of each type of financial aid offered indicating whether the aid is a grant/scholarship, loan, or work program
- Estimated net price/cost to attend the Institution
- Standard financial aid terminology and definitions
- Renewal requirements for each aid type being offered as well as next steps and Office of Student Financial Aid contact information
4. All required consumer information is displayed in a prominent location on the Institution’s website, easily identified and found, and labeled as "Consumer Information."
5. Student Financial Services staff will disclose to their institution any involvement, interest in, or potential conflict of interest with any entity with which the institution has a business relationship.
Statement of Ethical Principles
We, the University of Texas at El Paso, declare our commitment to the following Statement of Ethical Principles.
Financial aid administrators shall:
Advocate for students
- Remain aware of issues affecting students and continually advocate for their interests at the institutional, state and federal levels.
- Support federal, state and institutional efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.
Manifest the highest level of integrity
- Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
- Deal with others honestly and fairly, abiding by our commitments and always acting in a manner that merits the trust and confidence others have placed in us.
- Protect the privacy of individual student financial records.
- Promote the free expression of ideas and opinions.
Support student access and success
- Commit to removing financial barriers for those who want to pursue postsecondary learning and support each student admitted to our institution.
- Without charge, assist students in applying for financial aid funds.
- Provide services and apply principles that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
- Understand the need for financial education and commit to educate students and families on how to responsibly manage college expenses and student loan debt.
Comply with federal and state laws
- Adhere to all applicable laws and regulations governing federal, state, and institutional financial aid programs.
- Actively participate in ongoing professional development and continuing education programs to ensure ample understanding of statutes, regulations, and best practices governing the financial aid programs.
Strive for transparency and clarity
- Provide our students and parents with the information they need to make good decisions about attending and paying for college.
- Ensure equity by applying all need-analysis formulas consistently across the institution's full population of student financial aid applicants.
- Inform the institution, students, and parents of any changes in financial aid programs that could affect student aid eligibility.
- Strive to ensure that cost of attendance components are developed using resources that represent realistic expenses.
Protect the privacy of financial aid applicants
- Ensure that student and parent private information provided to the Office of Student Financial Aid by financial aid applicants is protected in accordance with all state and federal statutes and regulations, including FERPA and the Higher Education Act, Section 483(a)(3)(E) (20 U.S.C. 1090).
- Protect the information on the FAFSA from inappropriate use by ensuring that this information is only used for the application, award, and administration of aid awarded under Title IV of the Higher Education Act, state aid, or aid awarded by eligible institutions.