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Blackboard for UTEP Students


Blackboard is an online learning environment where instructors and students interact. Courses are available online the day classes begin. Students who register after classes begin will see their classes listed by the end of the first week. If your classes are not listed by that time, visit the Technology Support Help Desk and request assistance.

Students can log into their Blackboard account via the My.UTEP portal. Log in and click on the Blackboard Link.

• View and download your syllabus and assignments.
• Send messages and emails to classmates or your instructor.
• Participate in online discussion groups with classmates.
• Get course alerts and notifications with the blackboard app.
• Submit your assignments and tests online.



Classroom Tools for Blackboard

ASSIGNMENTS - Instructional (PDF)
SAFE ASSIGN - A tool to prevent plagiarism and to help students properly attribute sources

COLLABORATE ULTRA - Real-time video conferencing tool

ANNOUNCEMENTS -  Instructional (PDF)
COURSE CALENDAR -  Instructional (PDF)
COURSE MESSAGES -  Instructional (PDF)
FEEDBACK -  Instructional (PDF)
MY GRADES -  Instructional (PDF)

iCLICKER CRS - Classroom response system

Tests, Surveys, and Pools
ASSESSMENTS - Instructional (PDF)


Blackboard Mobile App

The Blackboard App is the mobile version that lets students stay up-to-date on their academic progress and requirements. Mobile Learn promotes collaboration and engagement between instructors and students through discussions, blogs, and more.



Support Links



Other Student Services

UTEP’s Center for Accommodations and Support Services (CASS) will assist any UTEP student who requires a class accommodation whether the class is online or on campus. As soon as students are accepted to a UTEP degree program—ideally two weeks prior to the start of the term—they should contact the CASS office to make an appointment; this can be done over the phone.

The CASS counselor will let you know what documentation is required, what accommodations will be available, and how to work best with instructors. If you think you may be eligible for an accommodation don't delay. CASS can help make the UTEP experience a positive one. 

Contact Us:
Center for Accommodations and Support Services
Union East, Room 106
500 W. University Ave.
El Paso, TX 79968
Phone: 915-747-5148

UTEP welcomes military-affiliated students to its degree programs, and our Military Student Success Center and its dedicated staff (many of whom are veterans and students themselves) are here to help personnel in any branch of service to reach their educational goals.

To find out more about funding your education at UTEP using military benefits, please visit the UTEP’s Military Student Success Center website.

Contact Us: 
Military Student Success Center
Library, Room 205
500 W. University Ave.
El Paso, TX 79968
Phone: 915-747-5342

The Office of Student Conduct and Conflict Resolution (OSCCR) provides valuable information about student resources, rights, and responsibilities. Below is a list of policies applicable to both on-campus and online students: 

  1. Student conduct and scholastic dishonesty: This page provides information about policies related to student conduct concerns as well as scholastic dishonesty and how to avoid it.
  2. Conflict resolution: Even in online classes, there may be times when conflicts arise. This webpage provides information on how to address conflict in educational settings.
  3. Additional information on a variety of topics such as student privacy, educational records, etc., is available in the Handbook of Operating Procedures.
Contact Us:
Office of Student Conduct and Conflict Resolution
Union East, Room 303
500 W. University Ave.
El Paso, TX 79968

Registration and Records assists all UTEP students with registration and student records. For all communication with the Office of the Registrar, you should use your Miners e-mail account and include your name and their 800 student ID. Links to various student forms are available here.

To add a course:
You should be able to add courses through late registration on Goldmine. If the system displays a restriction, you must contact your advisor to see if you are eligible to register and to have the restriction released.

To drop a course:
You can drop courses through Goldmine until the late registration deadline. If is after late registration and prior to the course drop deadline, you may stop by the Registrar's Office or e-mail your drop request to The email must include Course Registration Number (CRN).

6-drop policy:
If you are seeking an exemption from the 6-Drop Policy, you must e-mail the course drop form to your advisor first. Once the you and the advisor have signed the form, you must send the signed form to prior to the course drop deadline.

Contact Us: 
Registration and Records
Mike Loya Academic Services, Room 107
500 W. University Ave.
El Paso, TX 79968

College work requires you write well and submit your work in the proper format. Although you have access to the supporting agencies like the Library and the Writing Center, this document contains links to other resources for refreshing and improving your knowledge about academic writing and proper format. Regardless of the format required by your instructor, you should consider the following:

  1. Conduct research using academic (scholarly) sources.
  2. Cite sources properly and in the correct format.
  3. Focus on evidence, not personal opinions, to validate your analysis.
  4. When in doubt ask your instructor for clarification about the assignment.
  5. Get online writing help with UTEP's Writing Center. Below are some resources available from the Writing Center:
The Library offers several tutorials to help students get started on their research. Click on the Research tab along the top and then click on Tutorials to access these resources. Although we suggest exploring all the tabs, the ones you must begin with before starting your research are:
  1. Research Guides, then click on Browse Guides to research by subject area
  2. Citation Guides for guidelines on citations in all academic formats
  3. Tutorials for video tutorials about the research process
  4. MinerQuest Search to search the basic catalog where there are resources organized by basic research, advanced research, title, author, subject, and databases
  5. Course Reserves to search for resources by course or by name of instructor

Remote Access to Databases
Off-campus (remote) access to the electronic materials found in the Classic Catalog is available to students through a connection to UTEP's network. MinerQuest and the Library's other databases also require a connection to UTEP's network. UTEP students, faculty and staff can securely connect to network resources from remote locations through the GlobalProtect VPN using commercial Internet service providers.

If you have problems connecting to the VPN network please contact the campus Help Desk at (915) 747-5257 (HELP) or

To report a technical problem with any of the Library’s electronic databases or e-journals, contact a member of the E-Resources Team. Telephone assistance is available between 8:00 a.m. and 6:00 p.m., M-F, by calling either Lisa Borden at 915 747-6709 ( or John Padilla at 915 747-6706 ( If no one is available to take your call in person, please leave a message or send an e-mail to Someone will respond to questions as soon as possible on the next business day.

Contact Us:
University Library 
2051 Wiggins Way 
El Paso, Texas 79968-0582
Ask a librarian:
During reference hours, text us: 915 249-3383

The Writing Center provides online consultations for writing projects. Prior to scheduling an appointment, you should view the three video tutorials under the Tutorials tab on the Center's website. After viewing the tutorials, click on Online Consultation to make an appointment. Below are resources available through the Center:

Writing Styles

Avoiding Plagiarism

Contact Us:
University Writing Center
Library, Room 227
500 W. University Ave.
El Paso, TX 79968

Whether they are in print or online, getting textbooks and course materials is easy. Because some online UTEP courses are in 7 or 8-week terms, students will want to order textbooks as soon as possible. The UTEP Bookstore is happy to assist all students with their textbook orders.

Prior to searching for textbooks, please check the course information:

  1. Part of term. (e.g. spring, summer, or fall) and the year
  2. Department. (e.g. COMM, CRIJ, DSS)
  3. Course number. (e.g. 1300, 1301, 5313)
  4. Course section. (e.g. 001, 013, 304)

Textbooks and Course Materials 
After registering for class, you may visit the UTEP Bookstore website to identify the books you need. On the homepage, look for “Books” in the top left-hand corner. Then click on “Textbooks and Course Materials.” Enter the following information in the form that displays:
  1. Program: Select ALL
  2. Term: Select the term (the example below uses Spring 2018)
  3. Department: Use the three letters of the course (the example below uses ART)
  4. Course: Select the course number (the example below uses 1300)
  5. Section:  Select the correct section. (the example below uses 011)

Note: Please, keep in mind that different instructors teach the same class. As a result, it is possible that the same class, taught by two different instructors, may have different textbooks. Therefore, be sure to select the correct course section.

Image Describing the UTEP Bookstore website, on how to order books online, entering your Term, Department, Course Number and Section

After clicking on submit, you will see the textbooks for your classes. In this example, the class has one required textbook, one recommended material, and one suggested by the bookstore. By clicking on the + sign, you will see the prices and the image of the text. Before ordering the text, verify the correct text for the class. In this example, the information for the class is in the upper-left hand corner. It includes the class, section, and instructor’s name.

Often, the book is available in a digital format. In this case, you can download it and get started immediately! If you are in the UTEP area, you may pick up their books at the UTEP Bookstore with no shipping costs. Those out of the area can have books shipped to their home or business with shipping fees attached.

UTEP Bookstore Ordering Books online instructions
Returning or Selling Back Books

Just because students aren't on campus doesn't mean they can’t rent or sell back used books at the end of the term. For rented books, the packing slip will include a return date, and you will receive reminder emails. The Bookstore provides free return shipping if you rent books online as a registered user. You may also sell books back online by either taking it to an eFollett store or entering the information online, printing a shipping label, and shipping it free of charge. You may order as a guest or create an eFollett account to save information and make ordering quicker next term.

Contact Us:
UTEP Bookstore
2201 Sun Bowl Dr.
El Paso, TX 79902

The Technology Support Help Desk is the single point of contact for students, faculty and staff for any technology related questions. 

Contact Us:
Technology Support
Library, Room 300

UTEP students can securely connect to network resources from remote locations with Global Protect VPN using commercial Internet service providers.

The Global Protect VPN service is enhanced with Duo's Two-Factor authentication software and will require registration for Duo service prior to establishing a VPN connection.


Setting up Global Protect VPN
Duo Two-Factor Enrollment Guide


UTEP Library Room 300  |  TS.UTEP.EDU  |  915-747-4357 (HELP)