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Last updated October 13, 2023

Zoom is available free to all faculty and staff through UTEP’s Learning Management System, Blackboard. Zoom is an easy-to-use video communication platform that includes video conferencing, recording, phone, chat, and screen sharing.

Sign In to Access or Create your UTEP Zoom Account


Install the Zoom Client

Installing Zoom
The web browser client will download automatically when you start or join your first Zoom meeting.

Install Zoom Client on your Device


Zoom Recordings


By default, all recordings made in Zoom will be uploaded to the cloud and automatically transferred to UTEP's video management system, YuJa. The video will be available in YuJa within an hour after it is transferred, along with its closed-captions. Closed captions can be reviewed and corrected afterwards in YuJa.

How it works:

  1. Record your meeting in Zoom
  2. Log into
  3. Notice the My Zoom Recordings folder

Video Tutorials:

How to find, share and Download your Zoom recordings in YuJa
How to find, save and embed your Zoom recordings in Blackboard

Click here for more information on using YuJa at UTEP.


Zoom Retention Schedule

Zoom cloud recordings older than 7 days that have been automatically transferred to YuJa will be deleted from Zoom's cloud storage, after which, they will remain in YuJa (permanently) where you can continue to download and manage them. Zoom cloud recordings that have NOT been automatically transferred to YuJa will be deleted from Zoom’s cloud storage after 121 days.

Zoom stores deleted recordings in the trash for 30 days. After 30 days in the trash, the recording is permanently deleted, and it cannot be recovered. Seven days before the recording is deleted permanently, Zoom will email a warning message to the Zoom meeting host.

How to recover cloud recordings from the trash


Zoom in Blackboard

Add Zoom in your Blackboard Ultra Course

1. Open the Blackboard Ultra course where you would like to add Zoom.
2. In the left menu, click View course & Institution tools under Books & Tools.
3. In the Books & Courses Tools panel on the right, click the + icon next to Zoom LTI 1.3

Add Zoom in your Blackboard Original Course

Create a quick access link in the left hand navigation menu.

1. Open the Blackboard course where you would like to add Zoom.
2. Hover over + in the navigation menu and choose Tool Link.
3. Complete the Tool Link options:

  • Name: Enter the title you would like displayed for the Zoom link in your course navigation.
  • Type: Select Zoom LTI 1.3.
  • Available to users: Check this option so that students can see the link to the Zoom meetings as well.

Zoom features with Blackboard New

Zoom Team Chat – Create a class channel to keep the conversation going via Zoom Team chat outside of the class. Learn More and Get Started with Zoom Team Chat .

Zoom Whiteboard - Share Whiteboards created during class meetings with students. Learn More and Get Started with Zoom Whiteboards .

Zoom Scheduler - Schedule hours of availability so students can book a time to meet. Learn More and Get Started with Zoom Scheduler .


Frequently Asked Questions

Q: When scheduling a Zoom meeting through Blackboard, how will my students access the session?
: Once you add a tool link to your course menu (see instructions on Getting started), your students will be able to access that and be able to view and join all your scheduled meetings for that course.

Q: What features are available through the UTEP zoom license?
: The features available in UTEP’s license can be found in Zoom’s Business plan.

Q: How many participants can I have hosted in a Zoom meeting?
: Up to 300 people.

Q: Is UTEP’s license available to a student who has the role of the instructor or TA in a Blackboard course?
: Yes, if a student has an instructor or TA role in a course, they will be able to schedule meetings.

Q: How do I opt-out of the Zoom to YuJa recording auto-transfer?
: To opt-out, contact Technology Support at If you choose to opt-out, your Zoom recordings will NOT be transferred to YuJa and will remain in the Zoom cloud storage for 120 days before they are automatically removed.

Q: How do I save my recordings on a local device?
: To save your Zoom recordings on your local device, follow the Zoom instructions here . **By saving your Zoom recordings on your local device, they will NOT automatically transfer to YuJa, nor will they be available in the Zoom cloud storage.



Schedule Meetings

In-Meetings Controls

Hosting a Meeting


Breakout Rooms

Join a Meeting

Virtual Office Hours



 Help & Support

If you have any questions or need further assistance, contact us at UTEP Technology Support.

UTEP Library Room 300

Live Training Webinars

Zoom Help Center

Zoom Service Status



UTEP Library Room 300  |  |  915-747-4357 (HELP)