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Learning Remotely

Everything students need to continue learning from off-campus

Due to the official suspension of all face-to-face classes on campus, a Remote Learning Plan has been created to ensure students can continue learning. The following information provides an overview on the resources available to students as they transition to online learning. For any technology related questions or issues, please contact the Technology Support Help Desk at .

  Equipment for Off Campus Learning   Internet Access
  Blackboard   Microsoft OneDrive
  Software   Library Resources
  Computer Lab Support   Tech Support


Equipment for Off Campus Learning

Laptop Checkout
UTEP Technology Support has a limited number of laptops available for students to checkout. With consideration to this, we are asking that you please apply. Laptop Application

Student-priced Laptops
UTEP has partnered with Dell and Apple to offer discounted prices on recommended laptops for our students. Students who are ready to purchase a recommended laptop,  Click Here .

Help Purchasing a Laptop
If you need assistance in purchasing a computer or laptop, the Paydirt Emergency Loan Program is available to assist students. The maximum loan amount is $500. You can apply for this loan by emailing to request your personalized online application link.


Free Internet Access at Home

Spectrum is providing free Internet for 60 days. All households with K-12 and College students qualify. Households that had Spectrum Internet installed within the last 30 days do not qualify. For more details, call Spectrum at 1-844-488-8395.

You'll need an Internet connection that is stable and fast enough to support your online work activities such as Blackboard. To test your Internet connection from your location, go to . 1–2 Mbps upload and download speeds are considered fast enough for most work activities.



Mobile Hotspot - Internet Access When Wi-Fi is Not Available

Checkout a Hotspot
UTEP Technology Support has a limited number of Wi-Fi hotspots available for checkout. With consideration to this, we are asking that you please apply. Mobile Hotspot Application

Use Your Smartphone
If your service provider offers this service on your smartphone, you can use the instructions below to connect.   iOS Instructions   |  Android Instructions




Many professors use Blackboard to post class announcements, course materials, assignments and grades online. To access Blackboard, log into and click on the Blackboard icon.

Mobile App
Blackboard also has a Mobile app you can download to your smartphone. Visit the Blackboard App web page to download the app for your device.

Respondus Lockdown Browser and Monitor
Some professors require tests be taken online with Blackboard and Respondus Lockdown Browser, a tool that locks Internet browsing for the duration of the test. To download Respondus, log into Blackboard, select "Tools" on the left and click on Respondus Lockdown Browser.

Visit the Blackboard for Student's Web page for more information on working in your course.




Work on files in OneDrive

Store and sync your Word documents, PowerPoint presentations, Excel spreadsheets online and throughout all of your devices. Don’t let location be a barrier, real- time collaboration allows you to share your files and collaborate with your faculty member or classmates without the need to send large email attachments back and forth.

Install the OneDrive Client
Download the Microsoft OneDrive Client to your device and save files directly to your OneDrive. Those on Windows 10 or later already have the OneDrive Client installed.

OneDrive Client for Mac   |  OneDrive Client for Windows




UTEP Technology Support has collaborated with several software vendors to increase access for our students. Below you will find a list of software that can be accessed remotely from your personal device. For information on all software supported by UTEP Technology Support, please visit the Software Main Menu .

Free Microsoft Office Programs
Get Microsoft Office programs for free on your personal computer. Visit the Office 365 Web Page for more information and instructions to download.


Adobe Creative Cloud (Temporary Access extended through July 6, 2020)
Our institution has been approved for Adobe’s temporary at-home access to Creative Cloud at no cost to our students. This will allow students to access Creative Cloud from their personally owned computers through July 6, 2020. For more information and to get started, Click Here .

MatLab is available at no cost to UTEP students. You can access it directly from the cloud via a web browser without any installation or configuration required. Click Here for more information.


Mathematica is available at no cost to UTEP students. You can access it directly from the cloud via a web browser without any installation or configuration required. Click Here for more information.


Our institution has been approved for temporary at-home access to Minitab at no cost to students, faculty and staff until June 30, 2020. Click Here for more information.


SPSS (Temporary Access)
SPSS is temporarily available at no cost to UTEP students. You can download it directly from Click Here for more information.


Library Resources

Students can now access electronic materials found in the Classic Catalog, MinerQuest and the Library’s other databases from off-campus.

For more information on Library Electronic Materials, please visit the University Library web page.




  Open Computer Lab on Campus

Due to the official closure of campus to all students, faculty, or staff, all computer labs on campus will be closed with the exception of the Collaborative Learning Center on the 2nd floor of the UTEP library. We understand that some students may have no other resource for computer and Internet access, so some essential functions of the library will continue during the closure.

Lab Location
Collaborative Learning Center UTEP Library 2nd floor



Get Help!

Contact the Technology Support Help Desk for any of your technology related issues.

We provide phone, email, and chat support.




FCC - Keep Americans Connected Pledge

Federal Communications Commission Chairman Ajit Pai emphasized the importance of keeping Americans connected as the country experiences serious disruptions caused by the coronavirus outbreak. And in order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked them to take the Keep Americans Connected Pledge.

Read the Full Pledge


   FCC WEB PAGE     



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