Have questions? We’re here to help! Here are answers to the most common questions faculy ask about disability services and accommodations at UTEP.
What is my role in providing accommodations?
Faculty are responsible for implementing approved accommodations as outlined in the Letter of Notification from CASS. Faculty is welcome to contact CASS with any questions about accommodations.
How will I know if a student needs accommodations?
Accommodations should only be provided after receiving an official Notification letter from CASS. If you have a CASS registered student in your class, you will receive a Faculty Notification Letter from CASS via email outlining each student’s approved accommodations. Students and faculty are encouraged to meet with privately to review and discuss how those accommodations will be applied in your course.
Am I allowed to ask a student about their disability?
No. Students should not be asked to disclose their disability, diagnosis, or personal medical condition.
What should I do if I receive an accommodation letter late in the semester?
A Notification Letter can be received at any point during the semester. Accommodations are not retroactive but should be implemented from the date the letter is received. Students and faculty should meet privately to review and discuss accommodations.
What if I think an accommodation fundamentally alters my course?
Contact CASS with any questions to discuss how both the student’s needs and the course objectives can be met.
How do I handle exam accommodations (e.g., extended time or distraction-reduced settings)?
If a student is approved for testing accommodations and wishes to take exams at CASS, they must schedule the exam in the AIM Portal a minimum of 5 business days in advance.
Faculty may also choose to provide accommodations directly. It’s recommended that instructors meet privately with the student upon receiving the Letter of Notification to review the accommodations and make necessary arrangements.
For assistance with adjusting exam settings on Blackboard faculty should contact the UTEP Help Desk at 915-747-4357 or helpdesk@utep.edu.
What are my responsibilities for providing accessible course materials?
Faculty are responsible for ensuring all course materials in all formats are accessible to students with disabilities. If you need assistance to make course materials accessible, please contact CASS or the UTEP Technology Support department. Providing accessible materials benefits all students and supports UTEP’s commitment to inclusive education.
Do I need to modify my course content or grading standards?
No. Accommodations are designed to provide equal access—not to lower academic standards. You are not expected to alter or modify course content, learning objectives, or grading criteria.
Who do I contact if I have questions or concerns about a student’s accommodations?
Contact CASS directly at cass@utep.edu or 915-747-5148. We’re here to support both students and faculty in the implementation of accommodations.
